rickyfromgeorgia

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Q: why wont itunes let me drag an album from my library to my phone?

I hung up on facetime and also backed up my icloud to see it it resolved anything but it didnt.

i downloaded a zip file and got it into my itunes perfectly but it wont let me add it to my phone.

iPhone 6, iOS 8.1.3

Posted on Feb 20, 2015 1:53 AM

I have this question too

Q: why wont itunes let me drag an album from my library to my phone?

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Helpful answers

by joe_7399,

joe_7399 Feb 21, 2015 11:07 AM in response to rickyfromgeorgia
Community Specialists

Feb 21, 2015 11:07 AM in response to rickyfromgeorgia

Greetings rickyfromgeorgia,

Welcome to the Apple Support Communities!

I understand that you are trying to drag an album from iTunes onto your iPhone, but it is not working as expected. If you are not able to manually manage songs and/or videos the way you would expect, please read over the attached article and verify that iTunes is set up to sync this way.

Manage content manually on your iPhone, iPad, and iPod - Apple Support

Cheers,
Joe
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