ronfromdorking
Level 1 (0 points)

Q: Ipad air2 wifi dropping out after 3 months of being ok.

wifi constantly dropping out on iPad air2 after 3 months of being ok. Could it be due to upgrading iMac to Yosemite ?

iPad Air 2 Wi-Fi

Posted on Feb 20, 2015 7:17 AM

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ronfromdorking

Q: Ipad air2 wifi dropping out after 3 months of being ok.

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  • by brenden dv,

    brenden dv brenden dv Feb 21, 2015 1:19 PM in response to ronfromdorking
    Community Specialists
    Feb 21, 2015 1:19 PM in response to ronfromdorking

    Hi ronfromdorking,

     

    I'm sorry to hear you are having issues with your iPad. If you are having issues with your WiFi connection, you may find the troubleshooting steps outlined in the following articles helpful:

     

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

    Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support

     

    Regards,

    - Brenden

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 21, 2015 1:42 PM in response to ronfromdorking
    Level 6 (13,576 points)
    iPhone
    Feb 21, 2015 1:42 PM in response to ronfromdorking

    If it has NEVER been jailbroke, here are some standard repair procedures:

     

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...

    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

     

    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

     

    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.

     

    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • by ronfromdorking,

    ronfromdorking ronfromdorking Feb 21, 2015 1:44 PM in response to brenden dv
    Level 1 (0 points)
    Feb 21, 2015 1:44 PM in response to brenden dv

    Thanks for your interest.

    Have been in touch with Apple support and tried all their suggestions, again. Nothing worked.

    Have now restored iPad Air2 completely to try to sort it out. Been restored for 2 hours now, and so far OK using OS 8.1.3. Fingers crossed. Will report back after 3 days.

  • by ronfromdorking,

    ronfromdorking ronfromdorking Feb 21, 2015 1:51 PM in response to Philly_Phan
    Level 1 (0 points)
    Feb 21, 2015 1:51 PM in response to Philly_Phan

    Thanks Philly.

    Typed above as you were doing yours. If restore fails, will take your advice.

    already done reset, twice.

    Goodnight from sunny England, time now 21.50. ( Not really sunny, more moony!)

    Ron.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 21, 2015 1:53 PM in response to ronfromdorking
    Level 6 (13,576 points)
    iPhone
    Feb 21, 2015 1:53 PM in response to ronfromdorking

    I hope that it's fixed, one way or another.  Good luck.

  • by ronfromdorking,

    ronfromdorking ronfromdorking Feb 22, 2015 1:15 PM in response to Philly_Phan
    Level 1 (0 points)
    Feb 22, 2015 1:15 PM in response to Philly_Phan

    Still dropping out, support suggested restore again without backup as new iPad .

    if this fails, will regard as faulty unit and ask for replacement.

    i Had such high hopes of iPad and wish I had stayed with my Sony, 3 years with no problems.

  • by ronfromdorking,

    ronfromdorking ronfromdorking Feb 24, 2015 7:54 AM in response to ronfromdorking
    Level 1 (0 points)
    Feb 24, 2015 7:54 AM in response to ronfromdorking

    Eureka!

    poss cure  for iPad wifi dropout.

    Apple support were unable to cure problem, even with as new restore.

    tried going to Settings/Privacy/Location Services/System service/turn off Wifi network.

     

    it seems to work for me, no dropout since the change, let's hope it continues