Device unknown

Question

Level 1

6 points

MY IPHONE 4 has error message DEVICE UNKNOWN how can i get out of this one

iPhone 4, iOS 7.0.1

Posted on Feb 20, 2015 8:22 AM

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Answer 1

Level 4

1,089 points

If you mean that your PC computer is saying "Device Unknown" when you plug it in, try the iTunes Diagnostic Tool for Windows.

You can also try uninstalling and reinstalling iTunes

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Answer 2

Level 1

6 points

THANKS FOR REPLY HOWEVER, I AM USING A MAC COMPUTER.

CAN YOU HELP ME OUT.

TANKS AGAIN ROY

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Answer 3

Level 1

6 points

ITS MY I PHONE THAT GIVES THE MESSAGE WHEN I TRY BOOTING IT IN I TUNES

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