Gregesq
Level 1 (4 points)
Photos for Mac

Q: Impossible to change AOL Username to Apple ID in iTunes for Mac, as of 2/20/15

Received an email from Apple asking me to change AOL username.  Signed into iTunes for Mac using Aol username as directed.  You get a dialog. The dialog sends you to your own Apple ID page to "edit" it.  It does not allow you to create a new Apple ID as an option. 

Of course, when you try to use your existing Apple ID, it says that there already is an Apple ID associated with that email address.

So, I'm in a quandary.  We have until 3/30/15 to figure this out, apparently.

Anyone experience the same issue?

Greg

OS X Yosemite (10.10.2)

Posted on Feb 20, 2015 8:34 AM

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Gregesq

Q: Impossible to change AOL Username to Apple ID in iTunes for Mac, as of 2/20/15

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  • by D.I. Johnson,

    D.I. Johnson D.I. Johnson Feb 20, 2015 1:42 PM in response to Gregesq
    Level 3 (815 points)
    Feb 20, 2015 1:42 PM in response to Gregesq

    I believe this goes waaaay way back to earlier days of the iTunes rollout when, if memory serves, an authentic AOL Username could be used as an Apple ID.  Since then, it has become common (required?) that an Apple ID is an authentic "email address". The difference between a Username and an email address being the "@aol.com" designator.

     

    It appears that Apple (and AOL) are requiring anyone that has or had an iTunes account using an AOL "Username only" Apple ID (without the @aol.com email designator) to update their Apple ID.  I believe it to be as simple as designating an authentic "email address" as your new Apple ID.

     

    If you already use an email address as your Apple ID, i.e. username@aol.com, then I believe there is nothing further you need to do.

     

    If you had at one time a Username-only iTunes account that you have perhaps forgotten about and abandoned, then you got this email.

     

    If I am incorrect here, I'm sure someone will speak up and let us know.


    I hope this is helpful.

    d.i.



    More info here...  Convert your AOL Username to an Apple ID - Apple Support