HT202769: Use Control Center on your iPhone, iPad, and iPod touch
Learn about Use Control Center on your iPhone, iPad, and iPod touchQ: AirPlay mirroring option does not appear on my iPhone 6 or my iPad air. Apple TV A1469 software is up to date and all devices are ... AirPlay mirroring option does not appear on my iPhone 6 or my iPad air. Apple TV A1469 software is up to date and all devices are connected to the same wireless network.network test is good??? more
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Helpful answers
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Feb 21, 2015 3:05 PM in response to Mkevinmby jeremy_v,Hello Mkevinm,
Thank you for participating in the Apple Support Communities.
It sounds like your iPhone and iPad Air are not able to AirPlay mirror to your Apple TV. Testing your network and ensuring the devices are on the same network were good steps.
Here are some additional troubleshooting tips that may help:
- Verify that your iOS device's software is up to date.
- Verify your Apple TV's software is up to date.
- If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
From:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Additionally, be sure to restart all of the devices:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart your Apple TV - Apple Support
All the best,
Jeremy
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Feb 22, 2015 4:08 AM in response to jeremy_vby Mkevinm,All software is up to date, AirPlay works just no mirroring option.all devices have been reset,networks tested.
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Feb 22, 2015 5:29 AM in response to Mkevinmby Rudegar,are the required ports allowed in your router?
TCP and UDP ports used by Apple software products - Apple Support
and are you looking for mirror in the right place?
