ddecorso2014
Level 1 (0 points)

Q: am getting lots of popup all of a sudden.  what to do?

Have a MacBook Pro, purchased in 2008.  I'm  using  OX X Yosemite version 10.10.2.  I have 4 GB memory. 

 

The problem:  today I was trying to view a website for shopping (Bed Bath and Beyond) and print out some coupons.  I was suddenly inundated with pop ups and now those pop ups are showing on other websites as well i.e. Amazon.  I also get a constant message that I need to upgrade my Java (which I did try to do unsuccessfully).  I also get a message about using a MAC spyware service...which I've been told by the experts at the Apple store in the past is useless.  So...I think somehow I've compromised my MAC.  Any suggestions much appreciated. 

MacBook Pro (13-inch Mid 2009), OS X Yosemite (10.10.1)

Posted on Feb 20, 2015 9:45 AM

Close
ddecorso2014

Q: am getting lots of popup all of a sudden.  what to do?

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Feb 20, 2015 9:46 AM in response to ddecorso2014
    Level 10 (314,528 points)
    Mac OS X
    Feb 20, 2015 9:46 AM in response to ddecorso2014

    Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.


    (122777)

  • by Avery Minstrel,

    Avery Minstrel Avery Minstrel Apr 2, 2016 8:46 AM in response to ddecorso2014
    Level 1 (4 points)
    Apr 2, 2016 8:46 AM in response to ddecorso2014

    Most of the malware on MACs these days are browser infections.. in the form of an extension.

    Some of these bad extensions are hidden... so if you can't see anything bad, reset the browser

    to reset safari.

     

    There are also a few pieces of malware that are not as easy to remove.

     

     

    ad blockers. -- safari has one but it needs to be enabled. and I'm not sure of it's effectiveness.. but to be sure, an adblocker is good when you are clean to help keep things out.. but not effective if you already have malware.

     

    <Link Edited by Host>