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How do I clear out multiple entries for a persons name in the Faces selection?

Can I get some help clearing up multiple entries in the "Click to Name" dialog box in iPhone 9.6?


Here's the behavior I'm seeing:

When I try to assign a name to a Face by clicking the "Click to Name" option, I start typing in my son's name and iPhone is showing me 15 entries for his name.

Of the 15 options, only 1 of them shows a mini-thumbnail photo of him, and a different one suggests that it's from the Contacts app, but the rest of them are blank.

This behavior is not happening for any of the other Faces in the library.


In terms of troubleshooting, I've opened Apple Contacts and ensured there is only 1 contact record for him (there are 2 email address listed). I've selected Library > Faces > And I see one polaroid image in the list for my son. In the past if there were multiple listings here I've seen similar results. I'm not sure what else to try.

What causes these to be duplicated?

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Feb 20, 2015 10:47 AM

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Posted on Mar 16, 2015 8:06 AM

I spoke with Apple Support today and they provided a workaround:


I had 7 entries for a person.

Find untagged photo with person in it. Select Entry 1

Find untagged photo with person in it. Select Entry 2

Repeat until you have at least 1 photo tagged with each of the 7 entries

Now go back to Faces and you'll see 7 polaroids listed.

Select each of them and merge them.

Problem solved.

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Question marked as Best reply

Mar 16, 2015 8:06 AM in response to vortex0007

I spoke with Apple Support today and they provided a workaround:


I had 7 entries for a person.

Find untagged photo with person in it. Select Entry 1

Find untagged photo with person in it. Select Entry 2

Repeat until you have at least 1 photo tagged with each of the 7 entries

Now go back to Faces and you'll see 7 polaroids listed.

Select each of them and merge them.

Problem solved.

How do I clear out multiple entries for a persons name in the Faces selection?

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