oroshe17 Author

Level 1

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watch on itunes

i download a chapter to my macbook air of a TV show from the itunes store, and when i open it i can only hear and all the screen is green

MacBook Air, Mac OS X (10.7.5)

Posted on Feb 20, 2015 12:12 PM

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1 reply

Community Specialist

Feb 22, 2015 6:53 AM in response to oroshe17

Hi oroshe17,

Deleting and re-downloading the affected content may help get the video to play on your Mac.

How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/en-us/HT5772

Download past purchases
http://support.apple.com/en-us/HT2519

All my best,

Allen

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watch on itunes

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