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Share Screen during presentations

I'm looking to the community to see if anyone else can replicate an issue we are seeing.


Steps to replicate:

  • Open Remote Desktop (tested with both 3.8 and 3.7.2)
  • Use the Manage... 'Share Screen' feature to present your display on at least one other client. (Your screen shows on the client now)
  • On the admin system, open PowerPoint or Keynote and create a default presentation. Create one slide with some sample text. Present your slide-show full screen.
  • Within 2 minutes, the ARD ForcedView client will crash and return to the desktop on the client.
  • You can cancel the screen sharing task and re-connect and it will start up again, and crash within 2 minutes.


All test systems are running Mavericks (10.9.5)

The version of the admin Remote Desktop doesn't seem to matter.

Clients which are running ARD 3.7 do NOT have this problem. Only clients which have updated to 3.8.2 update are showing this problem.

We have tested with a variety of Mac hardware, and even different buildings with different network setups with the same results.


Can anyone else confirm this behavior?

OS X Mavericks (10.9.5), null

Posted on Feb 20, 2015 1:07 PM

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Share Screen during presentations

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