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My iphone is showing not found when I do a diagnostics in itunes

Itunes would not let me sync my iphone in itunes, I did a diagnostic and it said that no iphone was found. I checked my account and I have 2 iphones authorized in itunes. Why can't I sync my iphone?

iPhone 5, iOS 8, this happened after dell cked compu

Posted on Feb 20, 2015 7:02 PM

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Question marked as Best reply

Posted on Feb 22, 2015 8:44 AM

barbarafromjackson springs,



The article linked below details a number of steps that can help get iTunes to recognize your iPhone.


iPhone, iPad, or iPod touch not recognized in iTunes for Windows

http://support.apple.com/en-us/TS1538



All my best,

Allen

1 reply

My iphone is showing not found when I do a diagnostics in itunes

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