HT204268: AOL Usernames can no longer be used with the iTunes Store

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XianAS
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Q: Can't dismiss pop-up

I can't make the iTunes "You need to change your account" pop-up go away. Neither Cancel nor Update Account dismisses it. All I can do is force quit iTunes. Anyone else with this problem?

iMac (27-inch, Late 2012), OS X Yosemite (10.10.2)

Posted on Feb 20, 2015 5:35 PM

by XianAS,Solvedanswer
XianAS XianAS
Level 1 (0 points)
A:

I think the problem was that I had iTunes set up to keep me logged in, so it went into a neverending spiral of seeing that an AOL screen name was logged in and telling me to change it. I eventually was fast enough to sign out in between repeatedly hitting cancel. Then when I logged in again, it correctly took me through the update steps.

 

The worst part was that my full AOL email had formerly been associated with an Apple ID, so I could simply append @aol.com to my screen name. I was forced to create a brand new email address (I chose gmail) to use. But, after I did that, the transition was easy.

Posted on Feb 21, 2015 9:23 AM

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XianAS

Q: Can't dismiss pop-up

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  • by XianAS,Solvedanswer

    XianAS XianAS Feb 21, 2015 9:23 AM in response to XianAS
    Level 1 (0 points)
    Feb 21, 2015 9:23 AM in response to XianAS

    I think the problem was that I had iTunes set up to keep me logged in, so it went into a neverending spiral of seeing that an AOL screen name was logged in and telling me to change it. I eventually was fast enough to sign out in between repeatedly hitting cancel. Then when I logged in again, it correctly took me through the update steps.

     

    The worst part was that my full AOL email had formerly been associated with an Apple ID, so I could simply append @aol.com to my screen name. I was forced to create a brand new email address (I chose gmail) to use. But, after I did that, the transition was easy.