iPod Touch 4th Gen won't turn on

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Level 1

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iPod Touch 4th Gen won't turn on

I was using my iPod touch one night then the battery drained so I charged it afterwards. I noticed that the apple logo stays forever and doesn't totally turn on. So I unplugged it and troubleshoot it the next day. So since my battery drained again because it displays the apple logo thing the whole night, I charged it again. Then it says connect to iTunes, I immediately connected it to iTunes and it needs to be restored but then I have to download something in order to proceed with the restoration so I started downloading it but it takes a while because my internet connection that time was really slow. The connect to iTunes display was gone and displayed the apple logo again and even if I'll connect my iPod to my PC, my iTunes cannot recognize it anymore.

Posted on Feb 20, 2015 7:12 PM

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Answer 1

lllaass

Level 10

210,411 points

Feb 21, 2015 2:06 AM in response to cybeercrime

You will have to download the iPod firmware in order to restore the iPod. It is about a 800 MB file

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

cybeercrime Author

Level 1

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Mar 2, 2015 8:36 PM in response to lllaass

Hey. I actually downloaded different firmwares already, the latest one it could possible install, then ios 5 and ios 4. I restoring using all the firmwares I downloaded but it wont restore my device still. And most of the time it shows just the apple logo instead of connect to itunes image.

The process usually fails after extracting the software/firmware is done.

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Answer 3

lllaass

Level 10

210,411 points

Mar 3, 2015 1:29 AM in response to cybeercrime

Did you try on another computer?

You can only restore to 6.1.6. Otherwise you will get errors.

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Answer 4

cybeercrime Author

Level 1

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Mar 12, 2015 3:48 PM in response to lllaass

I wish I can but everytime I connect it to my PC it starts to charge my iPod then show the apple logo again after how many minutes. It doesn't show the connect to itunes image anymore that is the reason why I guess my iTunes cannot detect my device. Probably I can try it with other computer but I don't think it'll connect to itunes if it doesn't show the connect to itunes image. :(((((((((

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