Hello,
I have an iCloud alias and when I go into my iCloud account, the alias is there, but I can't receive email to that alias and when I send to that address, I receive an error message. Also have received the message that the account isn't recognised.
macBook, Mac OS X (10.5.6)
Did you already check this article? It covers mail in OSX and iOS.
iCloud: Troubleshooting iCloud Mail
Can you tell us what the error message said?
Hello.
Thanks for the message. The messages I were receiving said unrecognised email and server couldn't find the address. But then suddenly it started receiving messages to the alias, but not sending. I did try the link you suggested. I finally ended by deleting the iCloud account and adding it back. Now I seem to be able to send and receive, but only to and from the @icloud.com The me.com alias doesn't send or receive mail, and I think it should as my main address works for both me.com and iCloud.com
Any ideas on this?
Anyway, the solution seemed to be to delete and re-add the iCloud account to Mail. It doesn't allow me to edit the alias now and it did before in settings. It now says just custom for the alias.
Terri
Check this article about when Apple switched the mail addresses from @me.com to @iCloud.com and how to set up the different accounts:
iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support
iCloud: Using your @icloud.com email address - Apple Support
Thanks very much
You're welcome 🙂
I can't receive email to my iCloud alias
