Q: Printer driver for workforce 645 was updated yesterday and printer no longer works, driver is no longer available from apple or ep ... Printer driver for workforce 645 was updated yesterday and printer no longer works, driver is no longer available from apple or epson.l more
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Helpful answers
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Feb 22, 2015 12:57 PM in response to suzannefromgrain valleyby sterling r,Hello there Suzanne,
It sounds like you are unable to print from your printer after an update from the Mac App store. I would use the troubleshooting info in the following article. It starts out pretty basic, but I would recommend following it from top to bottom in order:
OS X Yosemite: Printing troubleshooting
Thank you for using Apple Support Communities.
All the best,
Sterling
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Feb 23, 2015 9:45 AM in response to sterling rby suzannefromgrain valley,I went through all of those steps before I came here. When I try to add the printer, which does show up on the print page, it says that there is no driver for that printer. When I go to the Epson site it says that the printer driver is only available from apple.
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Feb 23, 2015 12:56 PM in response to suzannefromgrain valleyby sterling r,If you're sure you tried all of these steps and the issue persists, contact Apple technical supportNote: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
