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Helpful answers
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Feb 21, 2015 6:33 PM in response to DomineekGby DomineekG,Also, here is my description using EtreCheck
EtreCheck version: 2.1.8 (121)
Report generated February 21, 2015 at 8:07:33 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Air (13-inch, Late 2010) (Technical Specifications)
MacBook Air - model: MacBookAir3,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 784
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1440 x 900
OS X 10.10.2 (14C109) - Time since boot: 1:51:16
APPLE SSD TS256C disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (236.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. FaceTime Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Mac App Store and identified developers
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
3rd Party Preference Panes: ℹ️
None
Time Machine not configured!
9% WindowServer
0% fontd
0% AppleSpell
0% SpotlightNetHelper
82 MB mds_stores
73 MB WindowServer
73 MB Safari
52 MB Finder
47 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
1.74 GB Free RAM
1.39 GB Active RAM
429 MB Inactive RAM
474 MB Wired RAM
859 MB Page-ins
0 B Page-outs
Feb 21, 2015, 06:15:28 PM Self test - passed
Feb 21, 2015, 12:59:02 PM /Library/Logs/DiagnosticReports/com.apple.CodeSigningHelper_2015-02-21-125902_[ redacted].crash
Feb 20, 2015, 11:58:28 PM /Library/Logs/DiagnosticReports/installd_2015-02-20-235828_[redacted].cpu_resou rce.diag [Click for details]
Feb 19, 2015, 07:12:50 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-02-19-191250_[redacted].cra sh
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Feb 21, 2015 9:41 PM in response to DomineekGby Linc Davis,Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
PHY Mode
Channel
Security
Signal/Noise or RSSI
Transmit (or Tx) Rate
Please do not post the BSSID, as that information is private.
Now hold down the option key again and select
▹ System Information... ▹ Network ▹ Wi-Fi
Compare the two-letter Country Code with the ISO code for your country. Does it match? The code X0 means that the country couldn't be determined. The code X3 means South America, not otherwise specified.
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Feb 21, 2015 11:25 PM in response to DomineekGby DomineekG,Both of them are showing U.S.
Also when I test my download speed on Speedof.Me I am at 38 kbps ......and yes I said that right.
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Feb 22, 2015 6:52 AM in response to DomineekGby Linc Davis,Please post the rest of the information I asked for.
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Feb 22, 2015 8:05 AM in response to Linc Davisby DomineekG,PHY Mode: 802.11n
Channel: 11 (2.4 GHz, 20MHz)
Security: WPA2 Personal
RSSI: -82dBm
Noise: -88dBm
TX Rate: 20Mbps
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Feb 22, 2015 9:16 AM in response to DomineekGby Linc Davis,The noise level is too high. If you have that all the time, on all networks, the internal Wi-Fi antenna is disconnected or there's some other hardware fault.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
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Feb 22, 2015 11:27 AM in response to Linc Davisby DomineekG,I took it into the Apple Store about an hour ago and connected to their wifi.....It was embarrassing how fast my computer was going. Lol. He couldn't do anything for me because it was working above average. It has to be something with my router or comcast.
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