Will Apple give you a replacement phone while my phone is in repair?
Will Apple give you a replacement phone while my phone is in repair?
Will Apple give you a replacement phone while my phone is in repair?
You can use Express Replacement, whether or not you have AppleCare/AppleCare+. The only difference is whether or not you end up paying the $29 Express Replacement Service shipping fee. Without AppleCare/AppleCare+, you'll be asked to pay that fee.
And with or without AppleCare/AppleCare+, there will be a required hold on a credit card for the full, current, retail purchase price of the device, plus tax.
Then, Apple ships you the replacement device. When you receive it, you ship back your current device. When Apple receives the device, the inspect it to verify it does qualify for replacement. Unauthorized modifications, for example, void your support.
Depending on the warranty status and if there's physical damage, the cost involved can range from $0 to full retail cost.
No. They have only done this in the past when it is a recall program, such as the iPhone 5 battery replacement program.
If you're referring to when you use AppleCare via phone rather than going to a store (where you'd have to ship your phone to Apple for repair), they do have a deal called express replacement service. It's where they ship you a replacement phone immediately and then once it arrives you ship back the defective phone (this way you aren't without a phone, assuming it's an issue where you can still use it while it has the defect, like a display issue).
The catch is that you have to have AppleCare (I don't think it has to be +, but I might be wrong.. I think you can use this service as long as you're still within the one year warranty). And you have to put a hold on your credit card in case you don't ship back the defective phone. It's the full cost of the iPhone, so we're talking around $800. It's just a hold though, so once you ship back within ten days you're good.
daenah wrote:
Will Apple give you a replacement phone while my phone is in repair?
😕 Why would they give me a phone while yours is in repair?
See this -> Apple - Support - Service Answer Center - Express Replacement Service
Will Apple give you a replacement phone while my phone is in repair?