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Helpful answers
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Feb 22, 2015 8:30 AM in response to jvpgeorgeby jvpgeorge,Rebooted router; used all lower case letters on the password for my wifi. Finally connected.
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Feb 22, 2015 8:36 AM in response to jvpgeorgeby Japib,"followed all directions"
so you followed ALL the steps described in these articles?
- iOS: Connecting to Wi-Fi - Apple Support
- If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
- iOS: Wi-Fi settings grayed out or dim - Apple Support
If so, since it states:
- If someone else set up your network, ask them for help. If you’re using a network at a company, school, hotel, store, or other free Wi-Fi location, find an employee for assistance.
- If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
- Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
- Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router.
- Who set the wifi?
- what other devices did you try?
- what did the internet provider say?
- did you try different wifi locations?
Thanks for taking more time to post your problem and for using Apple Support Communies
Truly yours
James
<Edit> : OK great