IT_Jhon

Level 1 (0 points)

Q: MacAir 13 Camera doesn't work

MacAir 13

Yosemite 10.10.2 (14C109)

Early 2014

1,4 GHz Intel Core i5

4 Gb 1600 DDR3

Intel HD 5000 1536

It was bought a few months ago. Never used. Unpacked and updated. Don't know if camera used to work with previous OS. Guess no.

I see only black screen. FaceTime, Skype, Viber etc.

And green light is blinking.

Should I take it to the service? Or it could be software problem?

Thanks in advance!

MacBook Air, OS X Yosemite (10.10.2)

Posted on Feb 22, 2015 7:04 AM

I have this question too

Q: MacAir 13 Camera doesn't work

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by EZ Jim,

EZ Jim Feb 22, 2015 7:38 AM in response to IT_Jhon
Level 7 (22,547 points)

Feb 22, 2015 7:38 AM in response to IT_Jhon

If restarting Mac or reinstalling 10.10.2 does not fix your trouble, try the relevant suggestions from How to Troubleshoot iSight. Be sure to test more than one Apple camera app in more than one user account.

Message was edited by: EZ Jim

Mac OSX 10.10.2
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by IT_Jhon,

IT_Jhon Feb 22, 2015 7:59 AM in response to EZ Jim
Level 1 (0 points)

Feb 22, 2015 7:59 AM in response to EZ Jim

Done but it didn't help.
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by EZ Jim,

EZ Jim Feb 23, 2015 10:11 AM in response to IT_Jhon
Level 7 (22,547 points)

Feb 23, 2015 10:11 AM in response to IT_Jhon

IT_Jhon wrote:

Done but it didn't help.

Then use the last of the How to Troubleshoot iSight suggestions:
"... contact Apple or an Apple-Authorized Service Provider for service."

( Unless you already have a current backup, make one before tendering Mac for service. )

Message was edited by: EZ Jim

Mac OSX 10.10.2
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