Q: Pop ups every 5 seconds!!!

every 5 seconds my iPad mini asks me to enter my iCloud password. Thing is, my Apple ID was entered incorrectly- so it can't verify- I don't have the password so I can't delete the account and start over and the pop ups won't stop!!! Help please!!!!

iPad mini Wi-Fi, iOS 8.1.3

Posted on Feb 22, 2015 10:45 AM

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Q: Pop ups every 5 seconds!!!

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by jason269,

jason269 Feb 23, 2015 11:27 AM in response to Dustiyn
Community Specialists

Feb 23, 2015 11:27 AM in response to Dustiyn

Hi, Dustiyn.

Thank you for visiting Apple Support Communities.

I understand that your iPad constantly prompts you for the password of an incorrect Apple ID. Take a look at the troubleshooting steps in the article below as it may help with this scenario.

If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828

-Jason H
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by Dustiyn,

Dustiyn Feb 23, 2015 1:25 PM in response to jason269
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Feb 23, 2015 1:25 PM in response to jason269

Thank you for responding! When I follow those steps it says in red "that email address is already used as an Apple ID. Any thoughts?
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by jason269,

jason269 Feb 24, 2015 2:07 PM in response to Dustiyn
Community Specialists

Feb 24, 2015 2:07 PM in response to Dustiyn

Dustiyn,

Thank you for the reply. I think the best option to further assist you with this would be to reach out to us via the article below.

Contact Apple for support

-Jason H.
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Q: Pop ups every 5 seconds!!!

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by jason269,

by Dustiyn,

by jason269,

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