Q: Can send emails via iCloud but unable to receive,but can receive the message in iCloud on my laptop

Hello hawnby,

Thanks for the question. I understand that you are able to send emails with iCloud, but are unable to receive them on your iPad. Let’s run through the troubleshooting steps in the following resource:

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

http://support.apple.com/en-us/TS3899

Cheers,

Matt M.

Hello hawnby,

Ah! Forgive me, some of these settings will be in different locations due to it being an iCloud account. Check out this resource instead:

iCloud: Troubleshooting iCloud Mail - Apple Support

http://support.apple.com/en-us/HT203528

Cheers,

Matt M.

Hey hawnby,

Thanks for the follow up. If you have exhausted all of the applicable steps in the troubleshooting articles I’ve provided, it may be best to have someone look into this in a more personalized support environment by using another one of Apple’s support channels. To get started with that process, you can visit https://getsupport.apple.com/ 

- Matt M.