Can send emails via iCloud but unable to receive,but can receive the message in iCloud on my laptop
Can send emails using iCloud on my iPad but I am unable to receive messages.The message arrives but is in the iCloud on my laptop..
iPad 2, iOS 6.1
Can send emails using iCloud on my iPad but I am unable to receive messages.The message arrives but is in the iCloud on my laptop..
iPad 2, iOS 6.1
Hello hawnby,
Thanks for the question. I understand that you are able to send emails with iCloud, but are unable to receive them on your iPad. Let’s run through the troubleshooting steps in the following resource:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/TS3899
Cheers,
Matt M.
Hello hawnby,
Thanks for the question. I understand that you are able to send emails with iCloud, but are unable to receive them on your iPad. Let’s run through the troubleshooting steps in the following resource:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/TS3899
Cheers,
Matt M.
your advice is helpful,I am having trouble finding details about outgoing server also trouble deleting the accounts in order to reinstall
Hello hawnby,
Ah! Forgive me, some of these settings will be in different locations due to it being an iCloud account. Check out this resource instead:
iCloud: Troubleshooting iCloud Mail - Apple Support
http://support.apple.com/en-us/HT203528
Cheers,
Matt M.
Thanks Mat
have not yet solved the problem.
I Cannot find any info about the incoming server ,there is info about the outgoing settings.
the incoming should be. IMAP
mail.me.com
Port 993
IS this the problem?
hawnby
Hey hawnby,
Thanks for the follow up. If you have exhausted all of the applicable steps in the troubleshooting articles I’ve provided, it may be best to have someone look into this in a more personalized support environment by using another one of Apple’s support channels. To get started with that process, you can visit https://getsupport.apple.com/
- Matt M.
Can send emails via iCloud but unable to receive,but can receive the message in iCloud on my laptop