My lte network was working when i was using iphone 5c. Now I bought an iphone 6 plus. I cant use my lte network on this phone. What should i do?

My LTE network is not working since I bought an iphone 6plus. Before I was using iphone 5C and I could use my LTE network on that iphone. Now I need my LTE network but I cant. Can you help me?

iPhone 6 Plus, iOS 8.1

Posted on Feb 22, 2015 10:37 AM

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7 replies

Feb 22, 2015 10:53 AM in response to Yslam

Is your cellular provider a supported provider for the iPhone? Did you purchase the iPhone in the country that you are using it? If the answer to those questions is yes, then you need to contact the carrier to have them check your account. Since the iPhone 6 Plus requires a different SIM than the 5c, your carrier could have made an error when setting up your account.

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My lte network was working when i was using iphone 5c. Now I bought an iphone 6 plus. I cant use my lte network on this phone. What should i do?

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