My mid 2010 15" MB Pro has started rebooting on its own. Anyone have any ideas?

Question

dmorris Author

Level 1

0 points

My mid 2010 15" MB Pro has started rebooting on its own. Anyone have any ideas?

Some tasks have gotten slow and it has stated rebooting on its own. I'm running Yosemite

Posted on Feb 22, 2015 7:07 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Feb 22, 2015 7:36 PM in response to dmorris

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

Reply

Answer 2

dmorris Author

Level 1

0 points

Feb 22, 2015 8:01 PM in response to Linc Davis

Anonymous UUID: AD1B8357-EC16-E0C0-F12E-04D438C4B408

Fri Feb 20 16:22:32 2015

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9ae92f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c010f000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80201a29e0 : 0xffffff801812fe41

0xffffff80201a2a60 : 0xffffff7f9ae92f63

0xffffff80201a2b40 : 0xffffff7f98fe1b9f

0xffffff80201a2c00 : 0xffffff7f990ab18e

0xffffff80201a2c40 : 0xffffff7f990ab1fe

0xffffff80201a2cb0 : 0xffffff7f9932a056

0xffffff80201a2de0 : 0xffffff7f990ce82d

0xffffff80201a2e00 : 0xffffff7f98fe85f1

0xffffff80201a2eb0 : 0xffffff7f98fe60fc

0xffffff80201a30b0 : 0xffffff7f98fe82d7

0xffffff80201a31a0 : 0xffffff7f9a521863

0xffffff80201a3220 : 0xffffff7f9a521b2d

0xffffff80201a3240 : 0xffffff7f9a51ec7f

0xffffff80201a3480 : 0xffffff7f9a518330

0xffffff80201a35e0 : 0xffffff7f9a519ee4

0xffffff80201a3620 : 0xffffff7f9a51988c

0xffffff80201a36b0 : 0xffffff7f9a5195d0

0xffffff80201a3740 : 0xffffff7f9a501547

0xffffff80201a37a0 : 0xffffff7f9a501e53

0xffffff80201a37f0 : 0xffffff7f9a50227f

0xffffff80201a3860 : 0xffffff7f9a502a11

0xffffff80201a38a0 : 0xffffff7f9a4ce0f5

0xffffff80201a3a20 : 0xffffff7f9a4ff3c1

0xffffff80201a3ae0 : 0xffffff7f9a4ccc15

0xffffff80201a3b30 : 0xffffff80186ffb16

0xffffff80201a3b60 : 0xffffff801870122b

0xffffff80201a3bc0 : 0xffffff80186fe9c3

0xffffff80201a3d00 : 0xffffff80181e4a87

0xffffff80201a3e10 : 0xffffff8018133f8c

0xffffff80201a3e40 : 0xffffff8018118a93

0xffffff80201a3e90 : 0xffffff80181293bd

0xffffff80201a3f10 : 0xffffff80182059fa

0xffffff80201a3fb0 : 0xffffff8018236ea6

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f98f91000->0xffffff7f991fafff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f98924000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f98f81000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f98f3a000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f99205000->0xffffff7f994aefff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f98f91000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f98924000

com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f9ae84000->0xffffff7f9ae97fff

dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f9ae7c000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f98c6c000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f98924000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f98f3a000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f9ae7f000

com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f9a 4ba000->0xffffff7f9a587fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f98924000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f98f81000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f98f3a000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f98f91000

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:

14C109

Kernel version:

Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64

Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5

Kernel slide: 0x0000000017e00000

Kernel text base: 0xffffff8018000000

__HIB text base: 0xffffff8017f00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 17237924826318

last loaded kext at 11511236153357: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f9af7c000, size 12288)

last unloaded kext at 13651309589802: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f9af76000, size 16384)

loaded kexts:

com.Cycling74.driver.Soundflower 1.5.2

com.rim.driver.BlackBerryUSBDriverInt 0.0.65

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.15.5

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 269.25

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.GeForceTesla 10.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleMuxControl 3.8.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleLPC 1.7.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.5.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.8.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOSurface 97

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.driver.CoreStorage 471.10.6

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 710.55

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.iokit.IOUSBMassStorageClass 3.7.1

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports

Thunderbolt Bus:

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

USB Device: Hub

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Network Service: Wi-Fi, AirPort, en1

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Reply

Answer 3

Linc Davis

Level 10

209,547 points

Feb 22, 2015 8:16 PM in response to dmorris

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Reply