Q: so my iphone 5 was exposed to the cold and ever since it's either been shutting off and not turning until 2 hours later or, once it's on, the battery life goes down, while it's plugged in. Please help.

So my iphone 5 was exposed to the cold and ever since it's either been shutting off and not turning until 2 hours later or, once it's on, the battery life goes down, while it's plugged in. Please help.

iPhone 5, iOS 8

Posted on Feb 22, 2015 8:52 PM

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Q: so my iphone 5 was exposed to the cold and ever since it's either been shutting off and not turning until 2 hours later or, once i ... more

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by Ingo2711,

Ingo2711 Feb 22, 2015 11:59 PM in response to optimusbae
Level 7 (25,824 points)

iPhone

Feb 22, 2015 11:59 PM in response to optimusbae

Could be condensation inside the phone, don't switch it on again and get it checked by visiting an Authorized Apple Service Provider or Apple Store.
iPhone - Contact Support - Apple Support

Can you see if the Liquid Contact Indicators have been activated?
iPhone and iPod: Liquid damage is not covered by warranty - Apple Support
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Q: so my iphone 5 was exposed to the cold and ever since it's either been shutting off and not turning until 2 hours later or, once it's on, the battery life goes down, while it's plugged in. Please help.

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by Ingo2711,

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