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Feb 24, 2015 7:16 AM in response to Tomdonby alex_h1,Hi Tomdon,
Thanks for using Apple Support Communities.
If the iPhone is stuck on the spinning gear icon after erasing the content for an extended period of time, then I'd like you to please reset your iPhone by following the directions below. Please note that depending on the amount of data on the iPhone, it can take a longer time to erase, thus seeing the spinning gear.
When you select to "Erase All Content and Settings," the process can take from a few minutes to several hours. The time this process takes will vary by iOS device
iOS: Understanding 'Erase All Content and Settings' - Apple Support
Take care,
Alex H.
