Q: Unknown error occurred (0x80090308)

Hi,

When I open iTunes (v 12.1), this error pops up immediately "We could not complete your iTunes Store request. An unknown error occurred (0x80090308). There was an error in iTunes Store. Please try again later.", then it continues loading to the App Store. But when I try downloading apps, I get the same error except that it is "unknown error occurred (-50)"

I can't download anything. Please help

Thanks!

iPhone 4S, iOS 8.1.3

Posted on Feb 23, 2015 1:37 AM

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Q: Unknown error occurred (0x80090308)

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by Matt_M.,

Matt_M. Feb 24, 2015 7:35 AM in response to balmorioliver
Community Operations

Feb 24, 2015 7:35 AM in response to balmorioliver

Hello balmorioliver,

Welcome to the Apple Support Communities! I understand that you are receiving a few error messages when attempting to connect to the iTunes Store. The following resources provide troubleshooting information related to these error messages:

Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123

iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
http://support.apple.com/en-us/HT203200

Cheers,

Matt M.
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Q: Unknown error occurred (0x80090308)

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by Matt_M.,

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