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Black Desktop/Screen Issue (EtreCheck result included)

Problem description:

I have my system set to require a login at boot to best replicate the error I see. When the system boots, the progress bar appears, goes about 25% of the way, screen goes black and mouse is visible. Mouse becomes active when moved (within a second or two), screen goes back to progress bar then login appears, sometimes the progress bar along with apple sign stays visible over the login for a second or two at a low opacity. When I login this way, the desktop immediately appears.


I have the monitor set to go to sleep at one minute with the screen saver at 20. It seems that the first three times it goes to sleep all works ok, but then after that when the screen goes to sleep and I click the mouse or key to bring it back active, its a blank screen with just the mouse pointer (just like at boot, mouse will move and if I click it there is a beep). This generally lasts for about 15 seconds but has lasted at times over a minute with an average ‘long period’ of 30 seconds.


EtreCheck version: 2.1.8 (121)

Report generated February 23, 2015 at 1:29:52 AM PST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)

iMac - model: iMac15,1

1 4 GHz Intel Core i7 CPU: 4-core

32 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

8 GB DDR3 1600 MHz ok

BANK 1/DIMM1

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information: ℹ️

AMD Radeon R9 M295X - VRAM: 4096 MB

iMac spdisplays_5120x2880Retina


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:21:8


Disk Information: ℹ️

APPLE SSD SM1024F disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 999.38 GB (948.91 GB free)

Core Storage: disk0s2 999.70 GB Online


USB Information: ℹ️

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[not loaded] com.TrustedData.driver.VendorSpecificType00 (1.7.0 - SDK 10.7) [Click for support]


/System/Library/Extensions

[not loaded] com.drobo.SCSI.ThunderBolt (1.1 [72278] - SDK 10.8) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.datarobotics.ddservice64d.plist [Click for support]

[not loaded] com.datarobotics.ddserviced.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

Awesome Screenshot

Firebug Lite for Safari


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

GoPro [Click for support]


Time Machine: ℹ️

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.38 GB Disk used: 50.47 GB

Destinations:

time-machine-imac5k [Network]

Total size: 1.93 TB

Total number of backups: 22

Oldest backup: 2015-02-01 07:59:32 +0000

Last backup: 2015-02-23 07:48:20 +0000

Size of backup disk: Adequate

Backup size 1.93 TB > (Disk used 50.47 GB X 3)


Top Processes by CPU: ℹ️

3% WindowServer

1% fontd

0% launchd

0% AppleSpell

0% cloudpaird


Top Processes by Memory: ℹ️

172 MB mds_stores

137 MB WindowServer

103 MB Safari

103 MB Creative Cloud

103 MB Dock


Virtual Memory Information: ℹ️

29.37 GB Free RAM

2.82 GB Active RAM

545 MB Inactive RAM

1.61 GB Wired RAM

1.06 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 23, 2015, 01:08:37 AM Self test - passed

Feb 22, 2015, 01:16:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-02-22-011635_[redacted].crash

Feb 21, 2015, 02:00:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ShareMessages_2015-02-21-02001 9_[redacted].crash

iMac with Retina 5K display, OS X Yosemite (10.10.2)

Posted on Feb 23, 2015 1:37 AM

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Black Desktop/Screen Issue (EtreCheck result included)

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