Help with slow macbook and etrecheck report, please!
Any advice on how to interpret and correct things in the following report would be greatly appreciated!! Thank you!
Problem description:
Slow running with all applications and safari use.
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 8:15:42 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 192
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 12 days 14:9:40
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (430.09 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.coreservices.appleid.authentication.plist
one process killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[failed] com.apple.loginwindow.LFVTracer.plist
[killed] com.apple.wdhelper.plist
2 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[failed] com.teamviewer.teamviewer.plist [Click for support] [Click for details]
[failed] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[failed] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
Slick Savings [Adware! - Remove]
Searchme [Adware! - Remove]
Yumprint
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
8% FaceTime
1% coreaudiod
1% secinitd
0% launchservicesd
Top Processes by Memory: ℹ️
116 MB Safari
116 MB SophosWebIntelligence
99 MB InterCheck
90 MB softwareupdated
86 MB SophosScanD
Virtual Memory Information: ℹ️
26 MB Free RAM
1.17 GB Active RAM
1.16 GB Inactive RAM
915 MB Wired RAM
42.83 GB Page-ins
2.02 GB Page-outs
Diagnostics Information: ℹ️
Feb 22, 2015, 10:58:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-02-22-105839_[redacted].crash
Feb 22, 2015, 10:55:42 AM /Library/Logs/DiagnosticReports/discoveryd_2015-02-22-105542_[redacted].crash
Feb 21, 2015, 11:00:10 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-21-110010_ [redacted].crash
Feb 20, 2015, 04:17:13 PM /Library/Logs/DiagnosticReports/SophosSXLD_2015-02-20-161713_[redacted].cpu_res ource.diag [Click for details]
MacBook Pro, iOS 8.1.3