Q: Mi iPhone5 crashed and cannot get it to work.
Hello The Room...
When I wanted to check my messages I pushed the Start button and the screen shows really OVERSIZED words which sliding I found are: "Unbloque", and the opening window with the numbers to type my code.
The screen is OVERBLOWN and I cannot make it smaller. Each word fills a quarter of the screen and I almost can't slide with a finger, when I do it slides back.
I would really appreciate any help as is my only phone and I'm disconnected.
Thank you very much indeed in advance!
Cheers,
Carlos
iPhone 5 - iOS 8.1.3 - 32G
Mac mini, OS X Yosemite (10.10.2), 8G RAM - 2,3GHz processor
Posted on Feb 23, 2015 7:18 AM
Community Specialists
Hi Carlos,
Thanks for using Apple Support Communities.
From your post I gather that your screen is zoomed in to the point where you cannot operate your iPhone. I believe that the Zoom setting for Accessibility could have been accidentally enabled. Since the iPhone is difficult to operate in its current state, you can follow the directions below to turn off the zoom feature using iTunes.
iOS: Home screen icons are magnified or large - Apple Support
Have a good one,
Alex H.
Posted on Feb 24, 2015 8:47 AM

