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I cannot access the mailbox when I click on the Mail iconj on the iPad. It just gives me a blank page. There are no other open items and my iPad has 32 gigs

When I click on the Mail icon, it takes me to a blank page. I have tried a reboot after ensuring that there are no other files open and that the cache is clear.

iPad 2, iOS 8.1.3, Storage 32 giabytes

Posted on Feb 23, 2015 10:53 AM

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Question marked as Best reply

Posted on Feb 24, 2015 11:08 AM

Greetings Urdas,


If you are having issues with your iPad Mail application launching to a blank page, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPad -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPad as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best to you,


Brett L

1 reply
Question marked as Best reply

Feb 24, 2015 11:08 AM in response to Urdas

Greetings Urdas,


If you are having issues with your iPad Mail application launching to a blank page, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPad -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPad as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best to you,


Brett L

I cannot access the mailbox when I click on the Mail iconj on the iPad. It just gives me a blank page. There are no other open items and my iPad has 32 gigs

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