Macbook Pro (mid 2012) Running progressively slower

I am having issues with the upgrade. I installed Yosemite when it first came out. I have a Macbook Pro (Mid 2012) with 8 GB of memory and 219 GB free of my 750 GB hard drive. Since the install some processes have started to become slower and slower. Startup time can take up to a few minutes to complete, Safari runs into the spinning ball numerous times through out the day, some programs will randomly freeze completely, and I have had to do a full reset a few times when trying to wake the laptop from sleep when I walk away from my desk. I posted this on another's thread but felt it would be better to start my own. Please help.


I ran EtreCheck and go the following results.


Problem description:

Macbook Pro (mid 2012) running very slow. Start up takes minutes, safari getting rainbow ball, and sometimes freezes when waking from sleep.


EtreCheck version: 2.1.8 (121)

Report generated February 23, 2015 at 8:36:25 AM PST

Download EtreCheck from http://etresoft.com/etrecheck



Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.6 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 224


Video Information: ℹ️

Intel HD Graphics 4000

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 1440 x 900

DELL 2007WFP 1680 x 1050 @ 60 Hz


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:59:55


Disk Information: ℹ️

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (219.56 GB free)

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/AirParrot.app

[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]

[not loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]


/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (90.5.7) [Click for support]

[not loaded] com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Click for support]

[not loaded] com.vmware.kext.vmnet (0174.73.49) [Click for support]

[not loaded] com.vmware.kext.vmx86 (0174.73.49) [Click for support]

[not loaded] com.vmware.kext.vsockets (90.5.7) [Click for support]


/Library/Extensions

[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.kodak.BonjourAgent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.fitbit.galileod.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]

[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

Google Drive Application (/Applications/Google Drive.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.13 [Click for support]


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 529.37 GB

Destinations:

My Passport for Mac [Local]

Total size: 1.00 TB

Total number of backups: 9

Oldest backup: 2014-09-08 21:14:41 +0000

Last backup: 2015-02-10 22:16:11 +0000

Size of backup disk: Too small

Backup size 1.00 TB < (Disk used 529.37 GB X 3)


Top Processes by CPU: ℹ️

5% WindowServer

0% fontd

0% Google Drive

0% printtool

0% AppleSpell


Top Processes by Memory: ℹ️

180 MB Safari

129 MB mds_stores

103 MB Microsoft Outlook

103 MB WindowServer

103 MB Google Drive


Virtual Memory Information: ℹ️

3.87 GB Free RAM

3.14 GB Active RAM

583 MB Inactive RAM

987 MB Wired RAM

2.07 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 23, 2015, 07:35:06 AM Self test - passed

Feb 21, 2015, 02:50:44 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-21-145044_ [redacted].crash

Feb 20, 2015, 08:57:20 AM /Library/Logs/DiagnosticReports/galileod_2015-02-20-085720_[redacted].crash

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Feb 23, 2015 11:02 AM

Reply
11 replies

Feb 23, 2015 11:32 AM in response to bswift79

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Feb 24, 2015 8:27 AM in response to Linc Davis

Spinning ball when checking mail on Yahoo this morning.


2/24/15 8:20:21.022 AM com.apple.WebKit.WebContent[1807]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

2/24/15 8:20:21.298 AM com.apple.WebKit.WebContent[1807]: AVF error: Perf capability check failed: 0xe00002be

2/24/15 8:20:30.657 AM com.apple.WebKit.WebContent[1807]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

2/24/15 8:20:31.044 AM com.apple.WebKit.WebContent[1807]: AVF error: Perf capability check failed: 0xe00002be

2/24/15 8:20:48.327 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

2/24/15 8:22:55.842 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

2/24/15 8:23:06.901 AM com.apple.WebKit.WebContent[1807]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

2/24/15 8:23:08.058 AM com.apple.WebKit.WebContent[1807]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

2/24/15 8:23:22.839 AM com.apple.WebKit.Plugin.64[1934]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable

2/24/15 8:23:22.839 AM com.apple.WebKit.Plugin.64[1934]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable

2/24/15 8:25:18.493 AM com.apple.WebKit.WebContent[1233]: dnssd_clientstub handle_query_response: error reading result from daemon

2/24/15 8:26:16.000 AM kernel[0]: Over-release of kernel-internal importance assertions for pid 54 (launchservicesd), dropping 1 assertion(s) but task only has 0 remaining (0 external).

Feb 26, 2015 2:59 PM in response to Linc Davis

Froze and crashed today trying to print a pdf from preview. Here is the log.


2/26/15 2:53:13.599 PM CoreServicesUIAgent[2482]: Error -60005 creating authorization

2/26/15 2:53:16.544 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:16.544 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:16.631 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:16.631 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:17.021 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: peer(3189) is first peer alive

2/26/15 2:53:17.021 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: broker(2478) introduced itself

2/26/15 2:53:17.129 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: DSX Error 30: DSXFileSystem_SetVocabsLocation(fFileSystem, kDataPath.c_str()) [450]

2/26/15 2:53:17.129 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: DSX Error 61: DSXFileSystem_CreateSpeaker(fFileSystem, kSpeaker, kLanguageID, NULL) [471]

2/26/15 2:53:17.148 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: DSX Error 102: DSXFileSystem_CreateAcousticsWithFlags(fFileSystem, kSpeaker, "voice", baseModel, DSXCreateAcoustics_Sig) [472]

2/26/15 2:53:17.911 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:17.911 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.022 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.022 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.187 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.187 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.226 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.226 PM Preview[2853]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:53:18.665 PM WindowServer[132]: disable_update_timeout: UI updates were forcibly disabled by application "Preview" for over 1.00 seconds. Server has re-enabled them.

2/26/15 2:53:19.118 PM WindowServer[132]: common_reenable_update: UI updates were finally reenabled by application "Preview" after 1.45 seconds (server forcibly re-enabled them after 1.00 seconds)

2/26/15 2:53:37.488 PM Preview[2853]: No items found in keychain

2/26/15 2:53:37.494 PM Preview[2853]: No items found in keychain

2/26/15 2:53:39.969 PM Preview[2853]: ColorSyncXPCAgent: error when sending (0) message: time out

2/26/15 2:53:41.971 PM Preview[2853]: ColorSyncXPCAgent: error when sending (0) message: time out

2/26/15 2:53:43.676 PM com.apple.SpeechRecognitionCore.speechrecognitiond[3190]: peer(3189) was last peer alive

2/26/15 2:53:44.023 PM Preview[2853]: ColorSyncXPCAgent: error when sending (0) message: time out

2/26/15 2:53:46.169 PM Preview[2853]: ColorSyncXPCAgent: error when sending (0) message: time out

2/26/15 2:53:48.394 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[3197]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

2/26/15 2:54:02.610 PM CoreServicesUIAgent[2482]: unexpected message <OS_xpc_error: <error: 0x10fe62c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x10fe62f70> { length = 18, contents = "Connection invalid" }

}>

2/26/15 2:54:02.654 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.oneshot.0x1000000e.Preview[2853]) Service exited due to signal: Trace/BPT trap: 5

2/26/15 2:54:04.095 PM ReportCrash[3197]: Saved crash report for Preview[2853] version 8.0 (859.7) to /Users/brandonswift/Library/Logs/DiagnosticReports/Preview_2015-02-26-145404_Br andons-MacBook-Pro.crash

2/26/15 2:54:11.038 PM Problem Reporter[3198]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable

2/26/15 2:54:16.000 PM kernel[0]: IO80211ScanManager::startScan: Broadcast scan request received from 'system_profiler' (pid 3203) ().

2/26/15 2:54:16.000 PM kernel[0]: IO80211ScanManager::startScan: Initiating scan.

2/26/15 2:54:16.820 PM bird[2619]: Assertion failed: ![_xpcClients containsObject:client]

2/26/15 2:54:16.826 PM bird[2619]: Assertion failed: ![_xpcClients containsObject:client]

2/26/15 2:54:16.886 PM bird[2619]: Assertion failed: ![_xpcClients containsObject:client]

2/26/15 2:54:22.000 PM kernel[0]: IO80211ScanManager::scanDone: Scheduling cache purge timer in 30 seconds.

2/26/15 2:54:22.000 PM kernel[0]: IO80211ScanManager::getScanResult: All scan results returned for 'system_profiler' (pid 3203).

2/26/15 2:54:23.314 PM WindowServer[132]: disable_update_timeout: UI updates were forcibly disabled by application "Preview" for over 1.00 seconds. Server has re-enabled them.

2/26/15 2:54:25.457 PM WindowServer[132]: common_reenable_update: UI updates were finally reenabled by application "Preview" after 3.14 seconds (server forcibly re-enabled them after 1.00 seconds)

2/26/15 2:54:27.436 PM com.apple.Preview.TrustedBookmarksService[3208]: Failure to de-serialize bookmark data file.

2/26/15 2:54:27.000 PM kernel[0]: IO80211ScanManager::startScan: Broadcast scan request received from 'airportd' (pid 31) ().

2/26/15 2:54:27.000 PM kernel[0]: IO80211ScanManager::getScanResult: All scan results returned for 'airportd' (pid 31).

2/26/15 2:54:35.289 PM WindowServer[132]: disable_update_timeout: UI updates were forcibly disabled by application "Preview" for over 1.00 seconds. Server has re-enabled them.

2/26/15 2:54:37.431 PM WindowServer[132]: WSGetSurfaceInWindow : Invalid surface 1378693395 for window 2815

2/26/15 2:54:37.431 PM WindowServer[132]: common_reenable_update: UI updates were finally reenabled by application "Preview" after 3.14 seconds (server forcibly re-enabled them after 1.00 seconds)

2/26/15 2:54:48.285 PM CoreServicesUIAgent[2482]: Error -60005 creating authorization

2/26/15 2:54:48.289 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.289 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.293 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.293 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.308 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.308 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.310 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.310 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.355 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.355 PM QuickLookUIHelper[2852]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.496 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.496 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.615 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.615 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.618 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.618 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.622 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.622 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.624 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:48.624 PM Preview[3204]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

2/26/15 2:54:51.693 PM Preview[3204]: No items found in keychain

2/26/15 2:54:51.698 PM Preview[3204]: No items found in keychain

2/26/15 2:54:52.000 PM kernel[0]: IO80211ScanManager::cachePurge: clearEntries[0] Firing!

2/26/15 2:54:52.000 PM kernel[0]: IO80211ScanManager::cachePurge: NOT Rescheduling.

Feb 26, 2015 4:26 PM in response to bswift79

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1266 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1 250 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print 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a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"9\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"10\f%@d\f%s\f%d\f%d\n\",@d);printa(\"11\f%@d\f%s\f%d\f%d\n\",@e);printa(\"12\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'G -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |fmfd|Goog|ksho|ndum|obso|realp|rned f|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,user/$UID} -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {Daemons,Agents}\ {load,disabl}ed {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 83 114;j=$?;for i in 0 1;do ((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74;B7 11;B4 0 0 11;C3 23+2*i;D4 24+2*i 14 66+i 92+i;done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 84 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec

Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mar 3, 2015 11:37 AM in response to Linc Davis

Start time: 11:26:34 03/03/15



Revision: 1266



Model Identifier: MacBookPro9,1

System Version: OS X 10.10.2 (14C109)

Kernel Version: Darwin 14.1.0

Time since boot: 4 days 3:51



UID: 501



Graphics/Displays



Intel HD Graphics 4000





NVIDIA GeForce GT 650M



Color LCD (Main)

DELL 2007WFP



SerialATA



TOSHIBA MK7559GSXF



TCP/IP



Subnet mask: 255.255.254.0



System caches/logs



2.1 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data



Diagnostic reports



2015-02-03 LegacyFileVaultMessageTracer crash

2015-02-09 LegacyFileVaultMessageTracer crash

2015-02-17 LegacyFileVaultMessageTracer crash

2015-02-20 PCSXR crash x3

2015-02-22 LegacyFileVaultMessageTracer crash

2015-02-22 galileod crash

2015-02-24 QuickLookSatellite crash

2015-03-03 LegacyFileVaultMessageTracer crash

2015-03-03 Preview crash

2015-03-03 Safari crash



HID errors: 2



Kernel log



Feb 26 15:22:23 en1: Error configuring antenna diversity (index = -1).

Feb 26 15:22:23 en1: Error configuring transmit antenna (index = -1).

Feb 26 17:27:29 en1: Error configuring antenna diversity (index = -1).

Feb 26 17:27:29 en1: Error configuring transmit antenna (index = -1).

Feb 27 07:36:31 en1: Error configuring antenna diversity (index = -1).

Feb 27 07:36:31 en1: Error configuring transmit antenna (index = -1).

Feb 27 07:59:32 en1: Error configuring antenna diversity (index = -1).

Feb 27 07:59:32 en1: Error configuring transmit antenna (index = -1).

Mar 2 08:53:48 ARPT: 28362.582795: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:5a Auth timed out

Mar 2 08:53:48 ARPT: 28362.593859: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0e Auth request tx failed

Mar 2 08:53:48 ARPT: 28362.608884: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:16 Auth request tx failed

Mar 2 08:53:50 ARPT: 28365.318787: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0e Auth request tx failed

Mar 2 08:53:50 ARPT: 28365.368599: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:16 Auth request tx failed

Mar 2 08:53:50 ARPT: 28365.378870: MacAuthEvent en1 Auth result for: 00:0d:67:36:8f:ae Auth request tx failed

Mar 2 08:53:51 ARPT: 28365.919905: MacAuthEvent en1 Auth result for: 00:0d:67:36:b7:22 Auth request tx failed

Mar 2 08:53:54 ARPT: 28368.633930: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:5a Auth request tx failed

Mar 2 08:54:07 ARPT: 28381.680662: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:59 Auth request tx failed

Mar 2 08:54:07 ARPT: 28381.690360: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:15 Auth request tx failed

Mar 2 08:54:07 ARPT: 28382.177608: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:59 Auth request tx failed

Mar 2 08:54:10 ARPT: 28384.838255: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0d Auth request tx failed

Mar 2 08:54:10 ARPT: 28384.847720: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:15 Auth request tx failed

Mar 3 07:33:11 en1: Error configuring antenna diversity (index = -1).

Mar 3 07:33:11 en1: Error configuring transmit antenna (index = -1).

Mar 3 10:17:44 en1: Error configuring antenna diversity (index = -1).

Mar 3 10:17:44 en1: Error configuring transmit antenna (index = -1).



System log



Mar 3 09:42:04 CalendarAgent: Stream 0x7f9863449000 is sending an event before being opened

Mar 3 10:00:05 CalendarAgent: Stream 0x7f9863587270 is sending an event before being opened

Mar 3 10:17:50 WindowServer: MPServiceForDisplayDevice: Invalid device alias (0)

Mar 3 10:17:54 CalendarAgent: Stream 0x7f98634a1950 is sending an event before being opened

Mar 3 10:17:57 netbiosd: __net_helper_get_connection_block_invoke_3 could not connect to networkd

Mar 3 10:19:06 fseventsd: Failed to load UUID. Removing all old log files in /Volumes/NIKON D610 /.fseventsd

Mar 3 10:19:06 fseventsd: log dir: /Volumes/NIKON D610 /.fseventsd getting new uuid: UUID

Mar 3 10:25:23 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Lightroom" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:28:20 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:29:35 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Lightroom" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:30:57 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:31:26 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:31:31 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:32:08 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:33:36 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:33:53 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

Mar 3 10:36:06 CalendarAgent: Stream 0x7f98683c77d0 is sending an event before being opened

Mar 3 10:54:01 CalendarAgent: Stream 0x7f986357c450 is sending an event before being opened

Mar 3 11:07:40 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.

Mar 3 11:07:40 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.

Mar 3 11:07:45 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.

Mar 3 11:07:45 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.

Mar 3 11:12:03 CalendarAgent: Stream 0x7f98683c5470 is sending an event before being opened

Mar 3 11:18:28 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

Mar 3 11:25:33 fseventsd: implementation_removed_client: did not find client 0x7ffc59e02f70 for path = '/.docid'



launchd log



Feb 27 07:37:51 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.209, service = WSG985FR47.net.telestream.screenflowhelper, error = 119: Service is disabled



Loaded kernel extensions



net.telestream.driver.TelestreamAudio (1.1.1)



Daemons loaded



com.adobe.fpsaud

com.apple.AccountPolicyHelper

com.apple.AssetCacheLocatorService

com.apple.CodeSigningHelper

com.apple.MobileFileIntegrity

com.apple.awdd

com.apple.backupd-auto

com.apple.cache_delete

com.apple.coreduetd

com.apple.coresymbolicationd

com.apple.ctkd

com.apple.diagnosticd

com.apple.emond.aslmanager

com.apple.icloud.findmydeviced

com.apple.iconservices.iconservicesagent

com.apple.iconservices.iconservicesd

com.apple.ifdreader

com.apple.loginwindow.LFVTracer

- status: -6

com.apple.nehelper

com.apple.networkd_privileged

com.apple.nsurlsessiond_privileged

com.apple.nsurlstoraged

com.apple.periodic-daily

com.apple.periodic-weekly

com.apple.sandboxd

com.apple.secinitd

com.apple.security.syspolicy

- status: -15

com.apple.softwareupdate_download_service

com.apple.spindump

com.apple.sysmond

com.apple.systemstatsd

com.apple.tccd.system

com.apple.watchdogd

com.apple.wdhelper

com.fitbit.galileod

com.google.keystone.daemon

com.microsoft.office.licensing.helper



Agents loaded



com.apple.BKAgentService

com.apple.CharacterPicker.FileService

com.apple.DataDetectorsDynamicData

com.apple.InputMethodKit.UserDictionary

com.apple.MailServiceAgent

com.apple.appstore.PluginXPCService

com.apple.geod

com.apple.imdpersistence.IMDPersistenceAgent

com.apple.internetaccounts

com.apple.lakitu

com.apple.pluginkit.pkd

com.apple.sbd

com.apple.secd

com.apple.secinitd

com.apple.security.cloudkeychainproxy3

com.apple.tccd

com.apple.tonelibraryd



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

Dropbox

- /Applications/Dropbox.app

Google Drive

- /Applications/Google Drive.app



Firefox extensions



Video DownloadHelper

Mozilla Firefox hotfix



iCloud errors



bird 214

cloudd 52

CallHistorySyncHelper 1



Continuity errors



sharingd 14

lsuseractivityd 9



Restricted files: 1785



Lockfiles: 5



Accessibility



Scroll Zoom: On



Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist

- mod date: Sep 20 23:39:00 2012

- checksum: 2625351456



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Kodak Version</key>

<string>7.1.6.10</string>

<key>Label</key>

<string>com.kodak.BonjourAgent</string>

<key>OnDemand</key>

<false/>

<key>ProgramArguments</key>

<array>

<string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>

</array>

<key>ServiceIPC</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

- mod date: Oct 22 03:34:04 2013

- checksum: 333804614



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Program</key>

<string>/usr/local/bin/galileod</string>

<key>ProgramArguments</key>

<array>

<string>/usr/local/bin/galileod</string>

</array>

<key>Label</key>

<string>com.fitbit.galileod</string>

<key>UserName</key>

<string>root</string>

<key>GroupName</key>

<string>daemon</string>

<key>InitGroups</key>

<true/>

<key>OnDemand</key>

<false/>

<key>ServiceIPC</key>

<true/>

<key>Sockets</key>

<dict>

<key>UserClients</key>



...and 27 more line(s)



Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

- mod date: Feb 25 12:30:33 2014

- checksum: 926752576



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>12600</integer>

</dict>

</plist>



Contents of Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist

- mod date: Dec 17 10:29:37 2014

- checksum: 1484081939



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.citrixonline.GoToMeeting.G2MUpdate</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate</string>

</array>

<key>StartInterval</key>

<integer>3660</integer>

</dict>

</plist>



Contents of Library/LaunchAgents/com.spotify.webhelper.plist

- mod date: Feb 19 07:28:36 2015

- checksum: 3530560054



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.spotify.webhelper</string>

<key>KeepAlive</key>

<dict>

<key>NetworkState</key>

<true/>

</dict>

<key>RunAtLoad</key>

<true/>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

<key>SpotifyPath</key>

<string>/Applications/Spotify.app</string></dict>

</plist>



Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist

- mod date: Feb 26 08:47:40 2015

- checksum: 1580853049



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.valvesoftware.steamclean</string>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<string>Public</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>SteamContentPaths</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>

</array>

<key>ThrottleInterval</key>

<integer>60</integer>

<key>WatchPaths</key>

<array>

<string>/Applications/Steam.app</string>

</array>



...and 2 more line(s)



Extensions



/Library/Extensions/TelestreamAudio.kext

- net.telestream.driver.TelestreamAudio

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA



Applications



/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

- com.synthetic-ap.SA Color Finesse 3 UI

/Applications/Adobe After Effects CS6/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CS6.app

- com.imagineersystems.mocha4ae_adobe

/Applications/Adobe Flash Builder 4.6/eclipse/Eclipse.app

- org.eclipse.eclipse

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/nai/lib/naib.app

- APP_ID

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.NativeTemplate

/Applications/Adobe Flash CS6/AIR3.2/lib/nai/lib/naib.app

- APP_ID

/Applications/Adobe Flash CS6/AIR3.2/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.NativeTemplate

/Applications/Adobe Flash CS6/AIR3.4/lib/nai/lib/naib.app

- APP_ID

/Applications/Adobe Flash CS6/AIR3.4/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.NativeTemplate

/Applications/Adobe Flash CS6/Common/Configuration/Simulator/SimController.app

- SimController

/Applications/Adobe/Adobe Help.app

- chc.UUID.1

/Applications/Adobe/Adobe Widget Browser.app

- com.adobe.WidgetBrowser

/Applications/Burn.app

- com.kiwifruitware.Burn

/Applications/HandBrake.app

- fr.handbrake.HandBrake

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.microsoft.ASApplication

/Applications/Microsoft Office 2011/Office/Equation Editor.app

- com.microsoft.EquationEditor

/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

- com.microsoft.office.setupassistant

/Applications/Microsoft Office 2011/Office/Microsoft Query.app

- com.microsoft.Query

/Applications/Nestopia.app

- com.bannister.nestopia

/Applications/OnyX.app

- com.titanium.OnyX

/Applications/PerfectFlite DataCap.app

- N/A

/Applications/RPVoIP.app

- com.intercall.rpvoip.mac

/Applications/RockSim 9/TurboActivate.app

- com.pkfsystems.qtturboactivate

/Applications/RockSim 9/engedit.app

- com.pkfsystems.rocksim.engedit

/Applications/RockSim 9/rocksim.app

- com.pkfsystems.rocksim

/Applications/SBACSecureBrowser6.3.app

- org.air.sbacsecurebrowser6.3

/Applications/Steam.app

- com.valvesoftware.steam

/Applications/Utilities/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Applications/Xojo 2014 Release 1/Extras/Remote Debugger Desktop/OS X/Remote Debugger Desktop.app

- com.xojo.remotedebuggerstub

/Applications/Zelda Classic.app

- com.armageddon.Zelda Classic

/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/JFS/Adobe InDesign CS6.app

- N/A

/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/MFS/Adobe InDesign CS6.app

- N/A

/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/RFS/Adobe InDesign CS6.app

- N/A

/Library/Application Support/Adobe/Installers/AdobeInDesign8AppBase/ExtraFiles/INSTALLDIR_EXE/Adobe InDesign CS6.app

- N/A

/Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app

- com.adobe.switchboard-2.0

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

- com.microsoft.silverlight.sllauncher

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

- com.adobe.air.ApplicationInstaller

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

- com.adobe.air.Template

/Library/Image Capture/Devices/KODAK AiO Scan Driver.app

- com.kodak.KodakAiOScanDriver

/Library/Image Capture/Devices/Kodak AiO2 Scan Driver.app

- com.kodak.KODAK AiO2 Scan Driver

/Library/PDF Services/Save as Adobe PDF.app

- com.apple.automator.SaveasAdobePDF

/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app

- com.kodak.KODAK AiO Firmware Updater

/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app

- com.kodak.Kodak Home Center

/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app

- com.kodak.KODAK AiO Scan

/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app

- com.kodak.KODAK AiO Software Updater

/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app

- com.kodak.EasyShareAiOSeriesUninstaller

/Library/Printers/Kodak/AiO_Printers/Kodak ESP 3 Camera Connection.app

- com.kodak.AiOPictbridgeMgr

/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app

- N/A

/Library/Printers/Kodak/AiO_Printers/Registration.app

- com.kodak.Registration

/Library/Printers/Kodak/AiO_Printers/Tron/AiO2Driver.app

- com.kodak.aioprinter.cupsfilter

/Library/Printers/Kodak/AiO_Printers/Tron/Commander.app

- com.aioprinter.commander

/Library/Printers/Kodak/AiO_Printers/Utilities/ICA Scan To.app

- com.kodak.AiOscanning

/Library/Printers/Kodak/AiO_Printers/Utilities/Twain Scan To.app

- com.Kodak.AiOscan

/Library/Printers/hp/Fax/fax.backend

- com.hp.fax

/Library/Printers/hp/Fax/rastertofax.filter

- com.hp.rastertofax

/Library/Printers/hp/filter/hpPreProcessing.filter

- com.hp.print.cups.filter.hpPreProcessing

/Users/USER/Applications/Chrome Apps.localized/app_list.app

- com.google.Chrome.app.Default-app_list

/Users/USER/Documents/Zelda Classic/ZQuest Editor.app

- com.armageddon.ZQuest Editor

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_aapocclcgogkmnckokdopfmhonfmgoek/Profile 1 aapocclcgogkmnckokdopfmhonfmgoek.app

- com.google.Chrome.app.Profile-1-aapocclcgogkmnckokdopfmhonfmgoek-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Profile 1 aohghmighlieiainnegkcijnfilokake.app

- com.google.Chrome.app.Profile-1-aohghmighlieiainnegkcijnfilokake-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Profile 1 apdfllckaahabafndbhieahigkjlhalf.app

- com.google.Chrome.app.Profile-1-apdfllckaahabafndbhieahigkjlhalf-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Profile 1 blpcfgokakmgnkcojhhkbfbldkacnbeo.app

- com.google.Chrome.app.Profile-1-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Profile 1 coobgpohoikkiipiblmjeljniedjpjpf.app

- com.google.Chrome.app.Profile-1-coobgpohoikkiipiblmjeljniedjpjpf-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_felcaaldnbdncclmgdcncolpebgiejap/Profile 1 felcaaldnbdncclmgdcncolpebgiejap.app

- com.google.Chrome.app.Profile-1-felcaaldnbdncclmgdcncolpebgiejap-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Profile 1 pjkljhegncpnkpknbcohdijeoejaedia.app

- com.google.Chrome.app.Profile-1-pjkljhegncpnkpknbcohdijeoejaedia-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Profile 2 aohghmighlieiainnegkcijnfilokake.app

- com.google.Chrome.app.Profile-2-aohghmighlieiainnegkcijnfilokake-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Profile 2 apdfllckaahabafndbhieahigkjlhalf.app

- com.google.Chrome.app.Profile-2-apdfllckaahabafndbhieahigkjlhalf-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Profile 2 blpcfgokakmgnkcojhhkbfbldkacnbeo.app

- com.google.Chrome.app.Profile-2-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Profile 2 coobgpohoikkiipiblmjeljniedjpjpf.app

- com.google.Chrome.app.Profile-2-coobgpohoikkiipiblmjeljniedjpjpf-internal

/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Profile 2 pjkljhegncpnkpknbcohdijeoejaedia.app

- com.google.Chrome.app.Profile-2-pjkljhegncpnkpknbcohdijeoejaedia-internal

/Users/USER/Library/Application Support/Steam/SteamApps/common/SteamVR/drivers/oculus/utils/OculusConfigUtil.ap p

- N/A

/Users/USER/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app

- com.cisco.webex.Cisco-WebEx-Start



Frameworks



/Library/Frameworks/Adobe AIR.framework

- com.adobe.AIR



PrefPane



/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences



Bundles



/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.6.plugin

/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

- com.macromedia.FlashPlayer-10.4-10.5.plugin

/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin

- com.adobe.CameraRaw

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

- com.adobe.adobecp

/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

- com.macromedia.FlashPlayer-10.6.plugin

/Library/Internet Plug-Ins/AdobeExManDetect.plugin

- com.AdobeExManDetectLib.AdobeExManDetect

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin

- com.WidevineMediaOptimizerLib.Widevine Media Optimizer_x86_64

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

- com.citrixonline.mac.WebDeploymentPlugin

/Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.Google.GoogleEarthPlugin.plugin

/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin

- com.cisco_webex.plugin.gpc64

/Users/USER/Library/Widgets/Super Mario.wdgt

- com.MacWidgets.widget.Super Mario



Bundles (new)



/Applications/Fetch.app

- com.fetchsoftworks.Fetch

/Applications/GoToMeeting.app

- com.citrixonline.GoToMeeting

/Applications/GoToMeeting/GoToMeeting (2352).app

- com.citrixonline.GoToMeeting

/Applications/GoToMeeting/GoToMeeting (2377).app

- com.citrixonline.GoToMeeting

/Applications/LEGO Star Wars Saga.app

- com.feralinteractive.Saga

/Applications/RPVoIP.app

- com.intercall.rpvoip.mac

/Users/USER/Library/Application Support/WebEx Folder/1525/Training Center.app

- com.webex.trainingcenter

/Users/USER/Library/Application Support/WebEx Folder/1525/as.bundle

- com.webex.as

/Users/USER/Library/Application Support/WebEx Folder/1525/asannotation2.app

- com.webex.asannotation

/Users/USER/Library/Application Support/WebEx Folder/1525/at_arm_tp.bundle

- com.webex.at_arm_tp

/Users/USER/Library/Application Support/WebEx Folder/1525/avcapture.framework

- com.cisco.avcapture

/Users/USER/Library/Application Support/WebEx Folder/1525/base64.framework

- com.cisco.base64

/Users/USER/Library/Application Support/WebEx Folder/1525/boui.bundle

- com.webex.boui

/Users/USER/Library/Application Support/WebEx Folder/1525/chat.bundle

- com.webex.chat

/Users/USER/Library/Application Support/WebEx Folder/1525/commonuiart.framework

- com.webex.commonui

/Users/USER/Library/Application Support/WebEx Folder/1525/convertpdf.app

- com.webex.convertpdf

/Users/USER/Library/Application Support/WebEx Folder/1525/ft.bundle

- com.webex.ft

/Users/USER/Library/Application Support/WebEx Folder/1525/hol.bundle

- com.webex.hol

/Users/USER/Library/Application Support/WebEx Folder/1525/hybridart.bundle

- com.webex.hybridaudio

/Users/USER/Library/Application Support/WebEx Folder/1525/inviteremind.framework

- com.webex.inviteremind

/Users/USER/Library/Application Support/WebEx Folder/1525/mediastream.bundle

- com.webex.mediastream

/Users/USER/Library/Application Support/WebEx Folder/1525/msess.framework

- com.webex.msess

/Users/USER/Library/Application Support/WebEx Folder/1525/nbr2.bundle

- com.webex.nbr2

/Users/USER/Library/Application Support/WebEx Folder/1525/pd.bundle

- com.webex.pd

/Users/USER/Library/Application Support/WebEx Folder/1525/plistart.bundle

- com.webex.plist

/Users/USER/Library/Application Support/WebEx Folder/1525/polling.bundle

- com.webex.polling

/Users/USER/Library/Application Support/WebEx Folder/1525/psimgstrm.bundle

- com.webex.psimgstrm

/Users/USER/Library/Application Support/WebEx Folder/1525/qa.bundle

- com.cisco_webex.qa

/Users/USER/Library/Application Support/WebEx Folder/1525/svideo.bundle

- com.webex.svideo

/Users/USER/Library/Application Support/WebEx Folder/1525/svoip.bundle

- com.webex.svoip

/Users/USER/Library/Application Support/WebEx Folder/1525/syncstream.bundle

- com.cisco.syncstream

/Users/USER/Library/Application Support/WebEx Folder/1525/syncvd.bundle

- com.webex.syncvd

/Users/USER/Library/Application Support/WebEx Folder/1525/testing.bundle

- com.webex.testing

/Users/USER/Library/Application Support/WebEx Folder/1525/tlart.bundle

- com.cisco_webex.tl

/Users/USER/Library/Application Support/WebEx Folder/1525/uilib.framework

- com.cisco.uilib

/Users/USER/Library/Application Support/WebEx Folder/1525/wbxae.framework

- com.webex.wbxae

/Users/USER/Library/Application Support/WebEx Folder/1525/wbxaudiocodec.framework

- com.webex.wbxaudiocodec

/Users/USER/Library/Application Support/WebEx Folder/1525/wbxmgrtc.bundle

- com.webex.wbxmgrtc

/Users/USER/Library/Application Support/WebEx Folder/1525/wbxtrace.bundle

- com.webex.wbxtrace

/Users/USER/Library/Application Support/WebEx Folder/1525/welsdec.bundle

- com.cisco.welsdec

/Users/USER/Library/Application Support/WebEx Folder/1525/welsenc.bundle

- com.cisco.welsenc

/Users/USER/Library/Application Support/WebEx Folder/1525/welsvp.bundle

- com.cisco.welsvp

/Users/USER/Library/Application Support/WebEx Folder/1525/wseclient.framework

- com.webex.wseclient

/Users/USER/Library/Application Support/WebEx Folder/1525/wsertp.framework

- com.webex.wsertp

/Users/USER/Library/Application Support/WebEx Folder/atgpcext64.bundle

- com.webex.atgpcext64



Library paths



/Applications/Adobe Dreamweaver CS6/Configuration/browsers/webkit/WebKitDw.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libSystem.B.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libgcc_s.1.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libobjc.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libstdc++.6.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libz.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/runtimes/air-captive/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Applications/Adobe Flash Builder 4.6/utilities/ipa_packager/lib/aot/stub/libSystem.B.dylib

/Applications/Adobe Flash Builder 4.6/utilities/ipa_packager/lib/aot/stub/libgcc_s.1.dylib

/Applications/Adobe Flash Builder 4.6/utilities/ipa_packager/lib/aot/stub/libobjc.dylib

/Applications/Adobe Flash Builder 4.6/utilities/ipa_packager/lib/aot/stub/libstdc++.6.dylib

/Applications/Adobe Flash Builder 4.6/utilities/ipa_packager/lib/aot/stub/libz.dylib

/Applications/Adobe Flash CS6/AIR3.2/lib/aot/stub/libSystem.B.dylib

/Applications/Adobe Flash CS6/AIR3.2/lib/aot/stub/libgcc_s.1.dylib

/Applications/Adobe Flash CS6/AIR3.2/lib/aot/stub/libobjc.dylib

/Applications/Adobe Flash CS6/AIR3.2/lib/aot/stub/libstdc++.6.dylib

/Applications/Adobe Flash CS6/AIR3.2/lib/aot/stub/libz.dylib

/Applications/Adobe Flash CS6/AIR3.2/runtimes/air-captive/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Applications/Adobe Flash CS6/AIR3.2/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/bin/iOSBin/libglib-2.0.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/bin/iOSBin/libiconv.2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/bin/iOSBin/libintl.8.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/bin/iOSBin/libplist.1.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/bin/iOSBin/libxml2.2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/QMIParser.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobuf.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufBluetooth.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufFacetime.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufGCK.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufLocation.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufTelephony.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDProtobufWifi.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAWDSupport.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAXSpeechManager.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libAccessibility.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libCRFSuite.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libIOAccessoryManager.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libIOKit.A.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libIOKit.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libMatch.1.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libMatch.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libMobileGestalt.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libQLCharts.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libSystem.B.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libSystem.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libType2Streamer.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libWAPI.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libacmobileshim.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libafc.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libarchive.2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libarchive.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libbsm.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libbsm.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libbz2.1.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libbz2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libc++.1.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libc++.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libc.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libcharset.1.0.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libcharset.1.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libcharset.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libcurses.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libdbm.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libdl.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libedit.2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libedit.3.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libedit.3.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libedit.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libexslt.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libexslt.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libform.5.4.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libform.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libgcc_s.1.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libgermantok.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libiconv.2.4.0.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libiconv.2.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libiconv.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libicucore.A.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libicucore.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libinfo.dylib

/Applications/Adobe Flash CS6/AIR3.4/lib/aot/stub/libipconfig.dylib

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App extensions



com.getdropbox.dropbox.garcon



Installations



Microsoft AutoUpdate for Mac: 11/22/13, 2:16 PM

Microsoft Office for Mac 2011: 11/22/13, 2:02 PM

Adobe Acrobat X Pro (10.1.1): 11/22/13, 1:31 PM

Adobe Acrobat X Pro : 11/22/13, 1:30 PM

Microsoft® Silverlight™ Browser Plug-In: 11/22/13, 12:45 PM



Elapsed time (sec): 564

Mar 4, 2015 1:35 PM in response to bswift79

A

Disconnect the external display and see whether there's an improvement.

B

Remove "ScreenFlow."

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

C

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button

Select

Restart

from the menu bar.

D

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

E

Please back up all data, then open the iCloud pane in System Preferences. If the box marked iCloud Drive is checked, uncheck it and confirm. Your iCloud documents should be preserved on Apple's servers.

Test to see whether there's an improvement, then re-check the box and test again. It may take a noticeable amount of time for your iCloud Drive documents to resynchronize.

F

In the General pane of System Preferences, uncheck the box marked

Allow Handoff between this Mac and your iCloud devices

Test.

G

Quit "Dropbox" and "Google Drive." Test.

H

The symbol cache file is very large. It stores data used in logs and crash reports, and it may have grown because there have been a lot of crashes. The file is created automatically, and if deleted, it should be recreated when you restart the computer. Initially, at least, it will be a lot smaller.

I've seen one unverified report that a system became unbootable when the cache was deleted. That would have been due to a corrupt installation of OS X, but you should be prepared to reinstall if necessary. There is no reason to panic as long as you have good backups, which you should already have if you got this far.

Enter the following command in the same way as before:

sudo mv /S*/*/Caches/com.apple.coresymbolicationd /tmp/

Restart the computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro (mid 2012) Running progressively slower

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