Q: iPhone can't browse the net.
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Feb 24, 2015 11:59 AMby jason269,Hi, bill299.
Thank you for visiting Apple Support Communities.
I understand that you are unable to use Safari on your iPhone. I would need more information on if this issue is happening with internet based applications to provide a better answer. However, start with clearing Safari data.
Clear information from your device
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
Safari web settings on your iPhone, iPad, or iPod touch
If you are unable to use the internet on your device, try the troubleshooting steps in the articles below.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
iPhone cellular data connection issues
-Jason H.
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Feb 24, 2015 7:54 PMby bill299,Hi Jason. Thanks for answering and offering your help. The updating you suggested worked. I think it was a reset Network Settings that didi it.
I felt that since we have 2 identical phones bought at the same time. Updated, etc. all along the way at the same times. My wife's phone was working just fine on the same Wi-Fi. I just felt when going to Apple this kind of constant trouble shooting would not be necessary. Pipe dream, I guess
Thank you again. Your response is helpful. More so since my AppleCare on the phones is over.
