Q: Phone constantly asking for old iCloud id that is inactive email, don't know password

My iPhone 6 constantly asks for my old Apple id password to log into iCloud. This id is an inactive email that I dont know the password to so I cannot sign in or delete it from icloud on my phone. I also don't remember the security questions. It will not let me use texts or calls and the settings crash whenever I access them. Anyone have a solution or similar problem?

Iso 8.1.3

iPhone 6, iOS 8.1.3

Posted on Feb 23, 2015 2:11 PM

I have this question too

Q: Phone constantly asking for old iCloud id that is inactive email, don't know password

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by Lawrence Finch,

Lawrence Finch Feb 23, 2015 2:16 PM in response to Patrick1221
Level 8 (38,305 points)

Mac OS X

Feb 23, 2015 2:16 PM in response to Patrick1221

If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
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by Patrick1221,

Patrick1221 Feb 23, 2015 2:18 PM in response to Lawrence Finch
Level 1 (0 points)

Feb 23, 2015 2:18 PM in response to Lawrence Finch

I Would call but phone won't let me. Thanks though
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by Patrick1221,

Patrick1221 Feb 23, 2015 2:19 PM in response to Patrick1221
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Feb 23, 2015 2:19 PM in response to Patrick1221

And when I try to change my id to previous one it says it's unavailable
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by Lawrence Finch,

Lawrence Finch Feb 23, 2015 2:20 PM in response to Patrick1221
Level 8 (38,305 points)

Mac OS X

Feb 23, 2015 2:20 PM in response to Patrick1221

You mean you don't know anyone who has a phone that you could borrow to call Apple? And you don't have a computer that you could use to contact them using online support? In that case, how did you post to this forum? And you couldn't use Skype or another Internet phone service to call them?
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by Lawrence Finch,

Lawrence Finch Feb 23, 2015 2:24 PM in response to Patrick1221
Level 8 (38,305 points)

Mac OS X

Feb 23, 2015 2:24 PM in response to Patrick1221

Here's another idea:

Contact Apple for help with Apple ID account security - Apple Support
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Q: Phone constantly asking for old iCloud id that is inactive email, don't know password

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by Lawrence Finch,

by Patrick1221,

by Patrick1221,

by Lawrence Finch,

by Lawrence Finch,

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