Where has Garmin Viago gone?

Anyone know what is going on? Almost like the app has disappeared without a trace. No news on the disappearance from the iTunes store. General internet searches reveal nothing.


What does this mean for those of us that bought continent maps at $20 a pop? Anyone have any ideas?

iPhone 4S, iOS 8.1.3

Posted on Feb 23, 2015 1:26 PM

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4 replies

Feb 23, 2015 3:13 PM in response to Lyssa

It has been pulled both from iTunes Store as well from the Android/Google Play Store (I have both iOS and Android devices at home and I have spent more than US$ 50.00 on the Android version less than two weeks ago).


Visiting Garmin Viago's website (http://sites.garmin.com/en-US/viago/) it is said that "This App is no longer available for purchase or download" (Screenshot below).


This is really a very bad attitude from Garmin. I really hope they will refund the money I spent on this app.


User uploaded file

Feb 24, 2015 2:50 PM in response to ajns

In addition to posting my original query I simultaneously contacted Garmin. For those of you that are interested here is there response:



"Thank you for contacting Garmin International.

The Viago application has been removed from the application store, and is not going to be improved further. Mapping updates will still be released, and technical support for the product will still be available. We will not be updating the application for any future iOS versions. It will still be downloadable from your purchase history in the future.

With Best Regards,

Britton

Customer Care - Map Update Team

Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Britton 5948

www.garmin.com


Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport"

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Where has Garmin Viago gone?

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