Q: itunes has stopped backing up my idevices

When ever I sync my iPhone 6+ or my iPad mini. my computer says syncing but is over fast and does not transfer my new apps or updated ones. Is there a way to turn this back on. Automatic sync is checked in preferences. Windows 8.1: iTunes 12.1.1.4: iOS 8.1.3 Thank you for your help

iPhone 6 Plus, iOS 8.1.3

Posted on Feb 23, 2015 3:03 PM

I have this question too

Q: itunes has stopped backing up my idevices

All replies

Helpful answers

by jason269,

jason269 Feb 25, 2015 6:15 AM in response to trey_dogg3
Community Specialists

Feb 25, 2015 6:15 AM in response to trey_dogg3

Hello, trey_dogg3.

Thank you for visiting Apple Support Communities.

I understand that a sync is unable to complete and purchases will not transfer. Here are a couple troubleshooting articles that I would recommend going through as they may help with this issue.

If you can't back up or restore your iPhone, iPad, or iPod using iTunes

iTunes: Resolve USB-related alerts

I would also try and transfer purchases via the steps in the article below.

Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer

Cheers,

Jason H.
Reply options

Link to this post

Q: itunes has stopped backing up my idevices

All replies Helpful answers

by jason269,

All replies

Helpful answers