Q: Installed newest version of Itunes and get an error message when trying to launch
-
Feb 25, 2015 6:52 AMby Matt_M.,Hey Jasun10336,
Thanks for the question. I understand that you are receiving an error message when attempting to open iTunes after updating. Let’s follow the troubleshooting steps in this resource, which include repairing the installation, disabling conflicting software, and completely removing and reinstalling iTunes and all related components:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT201668
Thanks,
Matt M.
-
Feb 25, 2015 6:58 AMby turingtest2,Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. CoreMedia.dll is part of Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
