iphone 5s will not restore
my iphone 5s will not restore and is stuck on the load screen.
iPhone 5s, iOS 8.1.2, null
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello shelbyyrenee,
If your iPhone is stuck on the Apple logo with loading bar, then I'd like you to please reset your iPhone by following the directions below.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.