Resetting PRAM repeatedly

Question

Resetting PRAM repeatedly

Hi there,

I was wondering if there is a limit to/danger in repeatedly resetting PRAM on my Macbook Pro.

I have a Macbook Pro 15inch Mid 2012 2.3 GHz inter core i7 8GB 1600 MHz DDR3 Intel HD Graphics 4000 1024MB

The reason I ask is this: in the past I have had a little problem with a flashing/dragging/sluggish cursor that at times can't seem to decide between an arrow pointer and a flashing text line, leaving a trail across the screen. I noticed a little general slowness at times and the occasional spinning colour wheel.

Resetting PRAM in the past has resolved this issue. However, the same things have started up again, maybe 2-3 weeks after and I reset PRAM again, resolving the issue again. However, I don't want to keep doing this if it may cause any adverse effects to the computer. I'd rather find a more permanent solution if possible.

Any help would be greatly appreciated.

Thanks!

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.2)

Posted on Feb 24, 2015 5:08 AM

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Answer 1

Linc Davis

Level 10

209,541 points

Feb 24, 2015 7:43 AM in response to mikelikebikesox

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

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Answer 2

Feb 24, 2015 8:31 AM in response to Linc Davis

Fantastic, thanks for the response. I will keep my eyes peeled for the next incident and report back here ASAP.

Reply

Answer 3

Feb 25, 2015 11:40 AM in response to Linc Davis

Hi,

Whilst not at its worst, the computer has been slow at this time and I've had the spinning wheel on screen. These are the logs from the minute it was slow

25/02/2015 19:36:34.094 WindowServer[119]: disable_update_timeout: UI updates were forcibly disabled by application "Google Chrome" for over 1.00 seconds. Server has re-enabled them.

25/02/2015 19:36:35.399 WindowServer[119]: common_reenable_update: UI updates were finally reenabled by application "Google Chrome" after 2.31 seconds (server forcibly re-enabled them after 1.00 seconds)

25/02/2015 19:36:42.000 kernel[0]: Google Chrome He (map: 0xffffff8035b61f00) triggered DYLD shared region unnest for map: 0xffffff8035b61f00, region 0x7fff8b800000->0x7fff8ba00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

25/02/2015 19:36:43.000 kernel[0]: Google Chrome He (map: 0xffffff8041b782d0) triggered DYLD shared region unnest for map: 0xffffff8041b782d0, region 0x7fff8b800000->0x7fff8ba00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

25/02/2015 19:36:50.000 kernel[0]: Google Chrome He (map: 0xffffff8041b78960) triggered DYLD shared region unnest for map: 0xffffff8041b78960, region 0x7fff8b800000->0x7fff8ba00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

Is this of any use for help? I can post again if I notice it being any slower.

Thanks again in advance for your support.

Cheers

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Answer 4

Linc Davis

Level 10

209,541 points

Feb 25, 2015 12:06 PM in response to mikelikebikesox

As a first step, quit Chrome and see whether there's an improvement.

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Answer 5

Feb 25, 2015 12:30 PM in response to Linc Davis

Hi, and thanks again for your response.

I closed Chrome and had a little play about with Spotify and Opera and had a very slow (5-10seconds) freeze.

Here is the console text from then

25/02/2015 20:26:37.533 WindowServer[119]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04272902 device: 0x7fc672c0e5a0 isBackBuffered: 1 numComp: 3 numDisp: 3

25/02/2015 20:26:37.558 WindowServer[119]: Received display connect changed for display 0x4272902

25/02/2015 20:26:37.558 WindowServer[119]: Found 1 modes for display 0x04272902 [1, 0]

25/02/2015 20:26:38.149 Opera[1285]: NSSoftLinking - The ShareKit framework's library couldn't be loaded from /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit.

25/02/2015 20:26:46.967 Opera[1285]: CGImageCreate: invalid image size: 0 x 72.

25/02/2015 20:26:52.225 Opera[1285]: ATS: Invalid FontObjectID (19) - only low 16 bits are being passed in.

25/02/2015 20:28:01.775 locationd[59]: Location icon should now be in state 'Active'

25/02/2015 20:28:06.493 locationd[59]: Location icon should now be in state 'Inactive'

25/02/2015 20:28:06.498 Console[1294]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable

Thank you

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Answer 6

Linc Davis

Level 10

209,541 points

Feb 25, 2015 12:59 PM in response to mikelikebikesox

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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Answer 7

Feb 25, 2015 1:54 PM in response to Linc Davis

Hi,

I did both steps as you mentioned. Guest login definitely felt faster, but I can't confirm this with a more exact, direct comparison.

As for safe mode, everything was sluggish so it was hard to tell but I certainly had no spinning wheel etc.

Whilst in safe mode I deleted the startup programmes (google drive, flux and unified remote) and things feel faster. Again though, can't tell if it's just my imagination!

Thank you

Reply

Answer 8

Linc Davis

Level 10

209,541 points

Feb 25, 2015 2:11 PM in response to mikelikebikesox

Do you still have a problem?

Reply

Answer 9

Feb 26, 2015 9:31 AM in response to Linc Davis

Hi, sorry for the delay,

Things certainly appear to be better, yes. Though I have yet to put the computer through any real test/prolonged use.

So does it seem that it was one of the start up programmes causing the error then? I am keen to maintain my mac at the highest level possible. Or something more localised to my account rather than a bigger problem?

Thank you again for your time and input, it really is very much appreciated.

Cheers

Reply

Answer 10

Feb 28, 2015 5:45 AM in response to mikelikebikesox

Hi Linc,

Was wondering if you might be able to help out with this please. Things have been better but I noticed a lagging/flashing/slow cursor and clocked it at the following time and message

28/02/2015 13:41:25.942 Google Chrome Helper[1953]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

28/02/2015 13:41:41.478 Google Chrome Helper[1953]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

28/02/2015 13:41:58.723 locationd[59]: Location icon should now be in state 'Active'

Is there something I could do to rectify this?

Thanks again

Reply

Answer 11

Linc Davis

Level 10

209,541 points

Mar 1, 2015 6:18 AM in response to mikelikebikesox

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1269 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1 350 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' 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{ n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<13;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+$$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"9\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"10\f%@d\f%s\f%d\f%d\n\",@d);printa(\"11\f%@d\f%s\f%d\f%d\n\",@e);printa(\"12\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'G -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |fmfd|Goog|ksho|ndum|obso|realp|rned f|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,user/$UID} -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {Daemons,Agents}\ {load,disabl}ed {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 83 114;j=$?;for i in 0 1;do ((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74;B7 11;B4 0 0 11;C3 23+2*i;D4 24+2*i 14 66+i 92+i;done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 84 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 12

Mar 3, 2015 9:05 AM in response to Linc Davis

Fantastic, thank you. I had a look through it, didn't follow a whole lot to be honest but I did notice a lot of Splashtop Streamer stuff that I thought I had deleted and uninstalled a while ago. Here are my full results:

Start time: 16:52:00 03/03/15

Revision: 1269

Model Identifier: MacBookPro9,1

System Version: OS X 10.10.2 (14C109)

Kernel Version: Darwin 14.1.0

Time since boot: 2 days 22:35

UID: 502

DNS: 194.168.4.100

System caches/logs

3.3 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

Diagnostic reports

2015-02-16 PluginProcess crash

2015-02-26 Google Drive crash

2015-03-02 Google Chrome hang

HID errors: 13

Kernel log

Feb 25 21:21:00 Limiting closed port RST response from 460 to 250 packets per second

Feb 25 21:21:02 Limiting closed port RST response from 430 to 250 packets per second

Feb 25 21:21:06 Limiting closed port RST response from 496 to 250 packets per second

Feb 25 21:30:36 Failed to load kext com.apCouldn't alloc class "IOFireWireIP"

Feb 26 08:40:42 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild

Feb 27 17:18:57 ARPT: 40725.923860: MacAuthEvent en1 Auth result for: 00:8e:f2:e8:07:c4 Auth timed out

Feb 28 13:23:41 Limiting closed port RST response from 348 to 250 packets per second

Feb 28 13:23:43 Limiting closed port RST response from 488 to 250 packets per second

Feb 28 15:31:31 considerRebuildOfPrelinkedKernel com.apple.filesystems.msdosfs triggered rebuild

Mar 1 14:09:07 Limiting closed port RST response from 317 to 250 packets per second

Mar 1 18:27:50 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush

Mar 1 19:13:24 SIOCPROTODETACH_IN6: utun0 error=6

System log

Mar 2 21:02:29 fseventsd: disk logger: failed to open output file /Volumes/UUI/.fseventsd/00000000060e3b32 (No such file or directory). mount point /Volumes/UUI/.fseventsd

Mar 2 21:02:29 fseventsd: failed to unlink old log file /Volumes/UUI/.fseventsd/00000000060e3b32 (No such file or directory)

Mar 2 21:02:29 fseventsd: unmounting: failed to remove log dir /Volumes/UUI/.fseventsd (No such file or directory)

Mar 2 21:14:19 fseventsd: Failed to load UUID. Removing all old log files in /Volumes/UUI/.fseventsd

Mar 2 21:14:19 fseventsd: log dir: /Volumes/UUI/.fseventsd getting new uuid: UUID

Mar 2 21:14:43 coreservicesd: SFLEntryBase::ListHasChanged mach_msg returned 10000004d

Mar 2 21:50:38 fseventsd: Events arrived for /Volumes/UUI after an unmount request! Re-initializing.

Mar 2 21:50:38 fseventsd: creating a dls for /Volumes/UUI but it already has one...

Mar 2 21:50:38 fseventsd: disk logger: failed to open output file /Volumes/UUI/.fseventsd/00000000060e665d (No such file or directory). mount point /Volumes/UUI/.fseventsd

Mar 2 21:50:38 WindowServer: WSGetSurfaceInWindow : Invalid surface 1078980181 for window 1004

Mar 3 16:25:18 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.

Mar 3 16:40:41 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

Mar 3 16:41:04 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

Mar 3 16:41:07 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

Mar 3 16:41:17 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

Mar 3 16:41:44 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

Mar 3 16:42:13 com.apple.WebKit.Plugin.64: AVF error: Perf capability check failed: 0xe00002be

launchd log

Feb 25 21:15:16 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.

Feb 25 21:15:20 com.apple.xpc.launchd.user.201.100042.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory

Feb 25 21:15:20 com.apple.xpc.launchd.user.201.100042.Aqua: Could not import service from caller: caller = otherbsd.1533, service = com.apple.photostream-agent, error = 119: Service is disabled

Feb 25 21:22:17 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.

Feb 25 21:27:08 com.apple.xpc.launchd.domain.user.0: Caller not allowed to perform action: loginwindow.1497, action = query service enabled state, code = 1: Operation not permitted, uid = 0, euid = 201, gid = 201, egid = 201, asid = 100042

Feb 26 20:22:05 com.adobe.ARM.UUID: Interval spawn of service failed: 139: Service cannot presently execute

Mar 1 11:25:27 com.adobe.ARM.UUID: Interval spawn of service failed: 139: Service cannot presently execute

Console log

Feb 25 21:36:55 fontd: Failed to open read-only database, regenerating DB

Loaded kernel extensions

com.Cycling74.driver.Soundflower (1.6.6)

com.regularrateandrhythm.driver.RowmoteIREmu (1.2)

Daemons loaded

com.adobe.fpsaud

com.apple.watchdogd

com.microsoft.office.licensing.helper

com.regularrateandrhythm.rowmotehelperaide

com.splashtop.streamer-daemon

- status: 78

com.splashtop.streamer-srioframebuffer

- status: 78

com.spotflux.Spotflux

Daemons disabled

com.apple.mrt

User login items

Flux

- /Applications/Flux.app

Rowmote Helper

- /Applications/Rowmote Helper.app

Safari extensions

Adblock Plus

- org.adblockplus.adblockplussafari

iCloud errors

bird 10

cloudd 5

comapple.InputMethodKit.UserDictionary 1

Continuity errors

sharingd 6

Restricted files: 341

Lockfiles: 28

Contents of /Library/LaunchAgents/com.splashtop.streamer-for-root.plist

- mod date: Sep 16 09:24:29 2013

- checksum: 2759554987

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.splashtop.streamer-for-root</string>

<key>LimitLoadToSessionType</key>

<array>

<string>LoginWindow</string>

</array>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

<key>AfterInitialDemand</key>

</dict>

<key>RunAtLoad</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer</string>

<string>RunAtPreLogin</string>

</array>

</dict>

...and 1 more line(s)

Contents of /Library/LaunchAgents/com.splashtop.streamer-for-user.plist

- mod date: Sep 16 09:24:30 2013

- checksum: 522106556

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.splashtop.streamer-for-user</string>

<key>LimitLoadToSessionType</key>

<array>

</array>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

<key>AfterInitialDemand</key>

</dict>

<key>RunAtLoad</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer</string>

<string>RunAtLogin</string>

</array>

</dict>

...and 1 more line(s)

Contents of /Library/LaunchDaemons/com.regularrateandrhythm.rowmotehelperaide.plist

- mod date: Feb 28 16:02:35 2015

- checksum: 1951658112

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>ExitTimeOut</key>

<key>Label</key>

<string>com.regularrateandrhythm.rowmotehelperaide</string>

<key>MachServices</key>

<dict>

<key>com.regularrateandrhythm.rowmotehelperaide</key>

<true/>

</dict>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.regularrateandrhythm.rowmotehelperai de</string>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.regularrateandrhythm.rowmotehelperai de</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.splashtop.streamer-daemon.plist

- mod date: Sep 16 09:24:30 2013

- checksum: 2644417781

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.splashtop.streamer-daemon</string>

<key>KeepAlive</key>

<true/>

<key>Program</key>

<string>/Applications/Splashtop Streamer.app/Contents/MacOS/SRStreamerDaemon</string>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.splashtop.streamer-srioframebuffer.plist

- mod date: Sep 16 09:24:30 2013

- checksum: 358314194

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.splashtop.streamer-srioframebuffer</string>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

<key>AfterInitialDemand</key>

</dict>

<key>RunAtLoad</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Applications/Splashtop Streamer.app/Contents/MacOS/SRIOFrameBuffer.app/Contents/MacOS/SRIOFrameBuffer< /string>

</array>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.spotflux.Spotflux.plist

- mod date: May 6 01:02:17 2013

- checksum: 788561402

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>com.spotflux.Spotflux</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.spotflux.Spotflux</string>

</array>

<key>ServiceIPC</key>

<true/>

<key>Sockets</key>

<dict>

<key>MasterSocket</key>

<dict>

<key>SockFamily</key>

<key>SockPathMode</key>

<key>SockPathName</key>

...and 7 more line(s)

Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

- mod date: Jan 4 12:30:41 2013

- checksum: 408149527

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.google.Chrome.framework.plist

- mod date: Aug 2 11:39:23 2014

- checksum: 1159219584

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

</dict>

<key>Label</key>

<string>com.google.Chrome.framework.service_process/Users/USER/Library/Applicat ion_Support/Google/Chrome</string>

<key>LimitLoadToSessionType</key>

<key>Program</key>

<string>/Applications/Google Chrome.app/Contents/Versions/35.0.1916.153/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Google Chrome.app/Contents/Versions/35.0.1916.153/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper</string>

<string>--type=service</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>Sockets</key>

<dict>

<key>ServiceProcessSocket</key>

...and 7 more line(s)

Contents of Library/LaunchAgents/com.google.keystone.agent.plist

- mod date: Nov 26 15:17:09 2014

- checksum: 3635477733

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.google.keystone.user.agent</string>

<key>LimitLoadToSessionType</key>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<key>StandardErrorPath</key>

<key>StandardOutPath</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.spotify.webhelper.plist

- mod date: Mar 1 12:51:06 2015

- checksum: 297546369

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.spotify.webhelper</string>

<key>KeepAlive</key>

<dict>

<key>NetworkState</key>

<true/>

</dict>

<key>RunAtLoad</key>

<true/>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

<key>SpotifyPath</key>

<string>/Applications/Spotify.app</string></dict>

</plist>

Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist

- mod date: Jan 16 11:19:50 2015

- checksum: 4018299107

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.valvesoftware.steamclean</string>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

<string>Public</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>SteamContentPaths</key>

<array>

<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>

</array>

<key>ThrottleInterval</key>

<key>WatchPaths</key>

<array>

<string>/Applications/Steam.app</string>

</array>

...and 2 more line(s)

Bad caches

/Users/USER/Library/Caches/com.apple.Safari/Cache.db

Extensions

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/Soundflower.kext

- com.Cycling74.driver.Soundflower

Applications

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

- com.apple.ASApplication

/Applications/Microsoft Office 2011/Office/Equation Editor.app

- com.microsoft.EquationEditor

/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

- com.microsoft.office.setupassistant

/Applications/Microsoft Office 2011/Office/Microsoft Query

- N/A

/Applications/Paintbrush.app

- com.soggywaffles.Paintbrush

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

- com.microsoft.silverlight.sllauncher

/Library/Printers/hp/cups/filters/commandtohp.filter

- com.hp.print.cups.filter.commandtohp

/Library/Printers/hp/cups/filters/pdftopdf.filter

- com.hp.print.cups.filter.pdftopdf

/Library/Printers/hp/cups/tools/autosetup.tool

- com.hp.print.autosetup

/Users/USER/Downloads/Anterior_tooth_Morphology.app

/Users/USER/Downloads/VNCMacConfig.app

- com.yourcompany.VNCMacConfig

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_abjcfabbhafbcdfjoecdgepllmpfceif/Default abjcfabbhafbcdfjoecdgepllmpfceif.app:™:

- N/A

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app

- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app

- com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app

- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_cfhdojbkjhnklbpkdaibdccddilifddb/Default cfhdojbkjhnklbpkdaibdccddilifddb.app

- com.google.Chrome.app.Default-cfhdojbkjhnklbpkdaibdccddilifddb-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_dhmlipoakdghhhemjmefopbcdcobiphp/Default dhmlipoakdghhhemjmefopbcdcobiphp.app

- com.google.Chrome.app.Default-dhmlipoakdghhhemjmefopbcdcobiphp-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_gkojfkhlekighikafcpjkiklfbnlmeio/Default gkojfkhlekighikafcpjkiklfbnlmeio.app

- com.google.Chrome.app.Default-gkojfkhlekighikafcpjkiklfbnlmeio-internal

/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_immpkjjlgappgfkkfieppnmlhakdmaab/Default immpkjjlgappgfkkfieppnmlhakdmaab.app

- com.google.Chrome.app.Default-immpkjjlgappgfkkfieppnmlhakdmaab-internal

PrefPane

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

Bundles

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/DFusionWebPlugin.plugin

- com.t-immersion.dfusionweb

/Library/Internet Plug-Ins/DFusionWebPluginS64.plugin

- com.t-immersion.dfusionweb.s64

/Library/Internet Plug-Ins/DirectorShockwave.plugin

- com.adobe.director.shockwave.pluginshim

/Library/Internet Plug-Ins/Flash Player.plugin

- com.macromedia.Flash Player.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/Unity Web Player.plugin

- com.unity.UnityWebPlayer

/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin

- com.macromedia.PepperFlashPlayer.pepper

/Users/USER/Library/Screen Savers/Fliqlo.saver

- com.9031.Fliqlo

Bundles (new)

/Applications/Rowmote Helper.app

- com.regularrateandrhythm.rowmotehelper

Library paths

/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/liba52_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/liba52sys_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/liba52tofloat32_plugin.d ylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/liba52tospdif_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_directory_plug in.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_fake_plugin.dy lib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_file_plugin.dy lib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_filter_dump_pl ugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_filter_record_ plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_filter_timeshi ft_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_ftp_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_http_plugin.dy lib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_mms_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_output_dummy_p lugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_output_file_pl ugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_output_http_pl ugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_output_udp_plu gin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_tcp_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaccess_udp_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libadjust_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libadpcm_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaiff_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaout_file_plugin.dyli b

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaraw_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libasf_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libau_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libaudio_format_plugin.d ylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libavi_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libbandlimited_resampler _plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libblend_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libcdda_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libcinepak_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libclone_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libcmml_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libcrop_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libcvdsub_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libdaap_plugin.dylib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libdeinterlace_plugin.dy lib

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libdemuxdump_plugin.dyli b

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16/Contents/MacOS/modules/libdistort_plugin.dylib

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/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libh264_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libheadphone_channel_mixe r_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libhotkeys_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libhttp_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libi420_rgb_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libi420_ymga_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libi420_yuy2_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libi422_yuy2_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libid3tag_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libimage_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libinvert_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libipv4_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libipv6_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/liblinear_resampler_plugi n.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/liblogger_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/liblogo_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/liblpcm_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libm3u_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libm4a_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libm4v_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmagnify_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmarq_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmemcpy_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmjpeg_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmod_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmosaic_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmotionblur_plugin.dyli b

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmotiondetect_plugin.dy lib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmp4_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmpeg_audio_plugin.dyli b

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmpga_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmpgatofixed32_plugin.d ylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmpgv_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_asf_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_avi_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_dummy_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_mp4_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_mpjpeg_plugin.dyli b

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_ogg_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_ps_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libmux_wav_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libnetsync_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libnormvol_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libnsc_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libnsv_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libnuv_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libogg_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libopengl_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpacketizer_copy_plugin .dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpacketizer_h264_plugin .dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpacketizer_mpeg4audio_ plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpacketizer_mpeg4video_ plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpacketizer_mpegvideo_p lugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libparam_eq_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libplaylist_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpodcast_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libps_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libpva_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/librawdv_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/librawvideo_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/librc_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libreal_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/librss_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/librv32_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libs16tofixed32_plugin.dy lib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libs16tofloat32_plugin.dy lib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libs16tofloat32swab_plugi n.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libs8tofloat32_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsap_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libscale_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libscreen_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libscreensaver_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsdl_image_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsgimb_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libshout_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libshowintf_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsimple_channel_mixer_p lugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libspdif_mixer_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libspeex_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libspudec_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_bridge_plug in.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_description _plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_display_plu gin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_dummy_plugi n.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_duplicate_p lugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_es_plugin.d ylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_gather_plug in.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_mosaic_brid ge_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_rtp_plugin. dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_standard_pl ugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libstream_out_transcode_p lugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsubsdec_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsubtitle_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libsvcdsub_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtelnet_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtelx_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtime_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtransform_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtrivial_channel_mixer_ plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtrivial_mixer_plugin.d ylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtrivial_resampler_plug in.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libts_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libtta_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libty_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libu8tofixed32_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libu8tofloat32_plugin.dyl ib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libugly_resampler_plugin. dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvcd_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvisual_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvobsub_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvoc_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvod_rtsp_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libvorbis_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libwall_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libwav_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libx264_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libxa_plugin.dylib

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16/Contents/MacOS/modules/libxtag_plugin.dylib

/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib

Installations

Adobe Flash Player: 08/10/2013 22:55

Microsoft® Silverlight™ Browser Plug-In: 13/09/2013 12:46

Splashtop Streamer: 11/09/2013 14:15

PlugIn: 11/09/2013 12:03

PlugIn: 28/08/2013 15:28

Elapsed time (sec): 417

Reply

Answer 13

Linc Davis

Level 10

209,541 points

Mar 4, 2015 1:24 PM in response to mikelikebikesox

A

Remove "Rowmote" and what's left of "Splashtop."

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

B

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities ▹ Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button

Select

 ▹ Restart

from the menu bar.

C

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

D

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Caches/com.apple.Safari

Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Quit Safari if it's running. Move the selected item to the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

E

The symbol cache file is very large. It stores data used in logs and crash reports, and it may have grown because there have been a lot of crashes. The file is created automatically, and if deleted, it should be recreated when you restart the computer. Initially, at least, it will be a lot smaller.

I've seen one unverified report that a system became unbootable when the cache was deleted. That would have been due to a corrupt installation of OS X, but you should be prepared to reinstall if necessary. There is no reason to panic as long as you have good backups, which you should already have if you got this far.

Enter the following command in the same way as before:

sudo mv /S*/*/Caches/com.apple.coresymbolicationd /tmp/

Restart the computer.

F

If you still have problems after all the above, the startup drive may be failing, or there may be some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Reply

Answer 14

Mar 4, 2015 2:31 PM in response to Linc Davis

Brilliant, thank you. As ever, clear and concise instruction. I will report back with my progress over the next few days as I find it. Duly noted re: third party installations!

Thank you again, your time is truly appreciated.

Reply

Answer 15

Mar 8, 2015 4:33 PM in response to mikelikebikesox

Just a little update. Things appear to be better. I also did a clean install of Chrome which seems to have reduced a bit of sluggishness as well.

Thanks again

Reply