GOODSTUFF

Level 1 (0 points)

Q: phone switching off with battery remaining

My iPhone 5 32 GB is switching off when it still has around 20% battery left.

Its asks to be plugged in to a power supply and when it comes back to life it has 20+ % battery still

Thoughts would be much appreciated.

iPhone 5, iOS 8.1.3, 32 GB

Posted on Feb 24, 2015 4:53 AM

I have this question too

Q: phone switching off with battery remaining

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Helpful answers

by mario49,

mario49 Feb 25, 2015 8:29 AM in response to GOODSTUFF
Community Specialists

Feb 25, 2015 8:29 AM in response to GOODSTUFF

Hello GOODSTUFF,

Thanks for the question. If I understand correctly, the iPhone has turned itself off while the was still a battery charge. I would recommend that you read this article, it may be able to help the issue.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Thanks for using Apple Support Communities.
Have a good one,
Mario
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