Q: Remote app disconnects. Works fine for a couple of days. Then loses connection and I need to put in the secret code again. What am I doing wrong?

Remote app to control Apple tv. Downloaded, installed, turned on home sharing. Did everything. Worked fine, then disconnected. What else needs to be done?

iPhone 5, iOS 8.1.3

Posted on Feb 24, 2015 6:21 AM

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Q: Remote app disconnects. Works fine for a couple of days. Then loses connection and I need to put in the secret code again. What am ... more

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by mario49,Helpful

mario49 Feb 25, 2015 8:54 AM in response to OnionEaters
Community Specialists

Feb 25, 2015 8:54 AM in response to OnionEaters

Hey OnionEaters,

Thanks for the question. If I understand correctly, the Remote App will connect but then disconnect later. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV - Apple Support

Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support

Thanks for using Apple Support Communities.
Have a good one,
Mario
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Q: Remote app disconnects. Works fine for a couple of days. Then loses connection and I need to put in the secret code again. What am I doing wrong?

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by mario49,★Helpful

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