HT203351: Troubleshooting songs that skip
Learn about Troubleshooting songs that skip
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Helpful answers
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Feb 25, 2015 8:38 AM in response to kevinfrommedwayby braden85,Hey kevinfrommedway,
I understand that you are seeing an unhappy face on your iPod currently. I have an article for you that will explain this message and has some troubleshooting tips:
iPod displays a sad iPod icon - Apple Support
http://support.apple.com/en-us/TS1373
Thanks for using the Apple Support Communities. Have a good one!
-Braden
