Q: de-authorization question

I have hit my limit of desktops that can be authorized. The instructions say to go to one of the computers that are authorized and de-authorize all of them. However, I no longer have access to any of desktop computers that are authorized. How do I de-authorize all my computers if I don't have access to any of them?

MacBook Pro

Posted on Feb 24, 2015 7:21 AM

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by Limnos,

Limnos Feb 24, 2015 7:35 AM in response to kbenoit
Level 9 (54,621 points)

Mac OS X

Feb 24, 2015 7:35 AM in response to kbenoit

Deauthorize all computers - http://support.apple.com/en-us/HT6283#Deauthorize_all

If you really have to have access to one of the authorized computers and do not, contact iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
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by kbenoit,

kbenoit Feb 24, 2015 7:34 AM in response to Limnos
Level 1 (0 points)

Feb 24, 2015 7:34 AM in response to Limnos

Unfortunately, those instructions do not help me as I don't have access to an authorized computer. I am not given the option to deauthorize all.
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by lllaass,

lllaass Feb 24, 2015 7:43 AM in response to kbenoit
Level 10 (190,692 points)

Apple Watch

Feb 24, 2015 7:43 AM in response to kbenoit

Then contact iTunes
Apple - Support - iTunes - Contact Us
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Q: de-authorization question

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by Limnos,

by kbenoit,

by lllaass,

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