niknik20

Q: how to cancel iTunes match subscription

my iTunes match automatically renewed today but i can not afford to pay it and no longer want the service. How do I cancel it

Posted on Feb 24, 2015 9:03 AM

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Q: how to cancel iTunes match subscription

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  • by mario49,

    mario49 mario49 Feb 25, 2015 9:32 AM in response to niknik20
    Community Specialists
    Feb 25, 2015 9:32 AM in response to niknik20

    Hey niknik20,

     

    Thanks for the question. If I understand correctly, you want to cancel iTunes Match. I would recommend that you read these article, the first says how to turn off Auto-Renew. The second says how to report a problem with a purchase. 

     

    Subscribe to iTunes Match - Apple Support

    Turn off Auto-Renew from a computer:

    1. Open iTunes. Download the latest version.
    2. Choose Store > Sign In.
    3. Enter your Apple ID and password.
    4. Click Sign In.
    5. Choose Store > View My Account. You might be asked to re-enter your Apple ID password.
    6. In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.

     

    Turn off Auto-Renew from an iOS device using iOS 7.1 or later:

    1. Choose Settings > iTunes & App Stores.
    2. If you're not already signed in with your Apple ID:
      • Tap the Apple ID field.
      • Enter your username and password.
      • Tap Done on the onscreen keyboard.
    3. Tap your Apple ID name.
    4. Choose View Apple ID.
    5. From the Account Settings page, scroll down to the iTunes in the Cloud section.
    6. Tap the iTunes Match Renewal toggle so that it slides to the left.

     

    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

     

    Thanks for using Apple Support Communities.

    Have a good one,

    Mario