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Helpful answers
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by OGELTHORPE,Feb 24, 2015 10:38 AM in response to Modern Intelligence
OGELTHORPE
Feb 24, 2015 10:38 AM
in response to Modern Intelligence
Level 9 (52,776 points)
Mac OS XPerform SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
then try a Safe Boot:
http://support.apple.com/en-us/HT201262
If there is no meaningful change boot into the recovery partition and select from the 4 option menu Disk Utility.
Run Disk Utility>first Aid, Verify and Repair.
If the disk cannot be repaired, it will have to be replaced.
Ciao.
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Feb 24, 2015 2:54 PM in response to OGELTHORPEby rthomaslyons,Problem description:
The MacBook Pro runs showing very little free memory when more than one app is running and 0-5% when backing up to TimeMachine. Usually never shows more than 20% free memory. Suggestions, maybe more memory
Richard
EtreCheck version: 2.1.8 (121)
Report generated February 24, 2015 at 4:48:34 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 268
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
OS X 10.10.2 (14C109) - Time since boot: 0:37:24
FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
MacBookProHD (disk0s2) / : 319.21 GB (199.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
Apple Inc. Built-in iSight
WDC WD1001FALS-00E8B 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Lois Time Machine 1Tb (disk1s2) /Volumes/Lois Time Machine 1Tb : 999.86 GB (638.02 GB free)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/System/Library/Extensions
[not loaded] com.Susteen.driver.PL2303 (1.2.0) [Click for support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
[loaded] com.honestech.htvad (1 - SDK 10.6) [Click for support]
[not loaded] com.mcafee.kext.Virex (1.0.0d1) [Click for support]
[not loaded] com.prolific.driver.PL2303 (1.2.1) [Click for support]
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.flipvideo.FlipShareServer.launchd.plist [Click for support]
[running] com.memeo.WDMemeod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Safari Application (/Applications/Safari.app)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
ElementsOrganizerRevelAgent Application (/Applications/Adobe Elements 12 Organizer.app/Contents/MacOS/ElementsOrganizerRevelAgent.app)
WDMemeoAgent Application (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
fbplugin_1_0_3: Version: Unknown [Click for support]
Facebook Cleaner
Add To Amazon Wish List
Better Facebook
Facebook Photo Zoom
1-ClickWeather
SafariRestore
Twitter for Safari
AdBlock
Awesome Screenshot
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Trusteer Endpoint Protection [Click for support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacBookProHD: Disk size: 319.21 GB Disk used: 120.05 GB
Destinations:
Lois Time Machine 1Tb [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2014-02-27 22:44:55 +0000
Last backup: 2015-02-24 22:22:01 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 319.21 GB X 3)
6% WindowServer
0% coreservicesd
0% rapportd
0% fontd
0% AppleSpell
442 MB Image Capture Extension
206 MB com.apple.WebKit.WebContent
133 MB Safari
107 MB Finder
103 MB WindowServer
Virtual Memory Information: ℹ️
56 MB Free RAM
1.63 GB Active RAM
1.60 GB Inactive RAM
613 MB Wired RAM
4.39 GB Page-ins
446 KB Page-outs
Feb 24, 2015, 04:08:13 PM Self test - passed
Feb 23, 2015, 10:22:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-23-222237_[redacted].crash
Feb 23, 2015, 09:38:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop Lightroom 5_2015-02-23-213858_[redacted].crash
Feb 23, 2015, 09:05:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-23-210530_[reda cted].crash
Feb 23, 2015, 09:05:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/dynamiclinkmanager_2015-02-23- 210518_[redacted].crash
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Feb 24, 2015 3:13 PM in response to rthomaslyonsby OGELTHORPE,Be advised that with Mavericks, OSX tries to use as much RAM as possible for efficiencies sake:
http://support.apple.com/en-us/HT201464
Your cause would be helped if you installed additional RAM. Your MBP will support up to 8 GB RAM. The best sources of Mac compatible RAM are OWC and Crucial.
Also rid you MBP of Mcafee AV. Your MBP does not need it and may be contributing to poor performance.
Ciao.
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Feb 24, 2015 8:03 PM in response to OGELTHORPEby Modern Intelligence,*** I'm sorry, that was a typo! I have 8GB of ram the maximum capacity allowed.
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Feb 25, 2015 3:01 AM in response to Modern Intelligenceby OGELTHORPE,Modern Intelligence wrote:
*** I'm sorry, that was a typo! I have 8GB of ram the maximum capacity allowed.
My last post was responding to rthomaslyons and not directed at you. He has 4 GB RAM installed in his MBP.
Ciao.
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Feb 25, 2015 11:22 AM in response to OGELTHORPEby rthomaslyons,Thanks, I am trying to see where Mcafee AV is installed so I can get rid of it but it doesn't show up on my searches.....
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Feb 25, 2015 11:28 AM in response to rthomaslyonsby OGELTHORPE,Download from the App store Easyfind. That often will locate items that Spotlight misses:
https://itunes.apple.com/us/app/easyfind/id411673888?mt=12
Ciao.
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Mar 3, 2015 9:33 AM in response to OGELTHORPEby Modern Intelligence,I have preformed the SMC and NVRAM resets.
Then I was able to Safe Boot and all my programs will open and everything seems to be running fine. Do you think I have a RAM problem? I was able to check my MacBook and to verify I am actually running 16GB of ram. 8GB in each memory slot. What should my next course of action be? Thank you so much for your help so far.
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Mar 3, 2015 10:38 AM in response to Modern Intelligenceby my ginger,Go to the next step he told you in recovery and check or repair you startup volume. Also when there run permissions repair. If you have virus software remove it. If you have mackeeper or cleanmymac remove it. Go to utlities and activity monitor. Select all processes and look you any thing using a lot of memory. You can kill the process there. Since you run fine in safe mode, you have some apps that are using up memory.https://support.apple.com/en-us/HT203987 This is in case you have adware.
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Mar 3, 2015 11:51 AM in response to Modern Intelligenceby OGELTHORPE,Modern Intelligence wrote:
Do you think I have a RAM problem? I was able to check my MacBook and to verify I am actually running 16GB of ram. 8GB in each memory slot.
Not likely. RAM will either work or not work. So long as the Mac recognizes all the RAM you have installed, it is fine.
What should my next course of action be? Thank you so much for your help so far.
If every thing is running satisfactorily, then simply continue using your MBP. If not describe the problem and then we can make a decision.
Ciao.
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Mar 4, 2015 6:05 AM in response to Modern Intelligenceby Modern Intelligence,In safe boot I went "Run disk utility> first aid, verify and repair. It then said the disk was repaired. But now I boot it in the normal mode but I'm still having troubles getting applications to open without the pinwheel coming on and my Macbook basically freezing up.
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Mar 4, 2015 6:11 AM in response to Modern Intelligenceby jusola,I suggest to buy 2x 4GB ram and install it to mac, i have also MacBook Pro Early 2011 and buy 2x 4GB ram, then mac is about 2x faster.
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Mar 4, 2015 8:16 AM in response to Modern Intelligenceby my ginger,In safe mode it disables certain programs. Thats why you are able to run in it.https://support.apple.com/kb/PH18938?locale=en_US&viewlocale=en_US Your problem is not memory. You have something running that is using up your memory or trying to load and causing system lag. If you can get to the activity monitor in utilities and set it to all processes. Look for an file or program that is using a lot of memory or CPU.If you are able you could download and run Etrecheck. Then post if here. http://www.etresoft.com/etrecheck
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Mar 4, 2015 9:39 AM in response to Modern Intelligenceby OGELTHORPE,Modern Intelligence wrote:
In safe boot I went "Run disk utility> first aid, verify and repair. It then said the disk was repaired. But now I boot it in the normal mode but I'm still having troubles getting applications to open without the pinwheel coming on and my Macbook basically freezing up.
Boot into the recovery partition and select Disk Utility>First Aid from there and then run Verify and Repair.
Ciao.