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Helpful answers
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Feb 25, 2015 9:35 AM in response to chloemullenby jason269,Hello, chloemullen.
Thank you for visiting Apple Support Communities.
I understand that your iPhone 5c displays a loading bar and is not progressing past a certain stage. Here are two articles that I would recommend going through when experiencing this.
Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch from backup
If you can't update or restore your iPhone, iPad, or iPod touch
Cheers,
Jason H.
