Downloading Album Artwork

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Downloading Album Artwork

Purchased songs, but for some reason the songs did not completely download due to the album artwork not downloading. Whats up with that? Can anyone help? Thanks.

iPod classic, Windows 7

Posted on Feb 24, 2015 9:40 AM

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Answer 1

braden85

Community Specialist

Feb 25, 2015 1:16 PM in response to RenDou

Hey RenDou,

I see that you are having some issues with some purchased songs. First I suggest that you attempt to re-download the items using this information:

Download past purchases - Apple Support

http://support.apple.com/en-us/HT2519

If you are still experiencing the issue after attempting to re-download, you may want to report this issue using this contact information:

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

http://support.apple.com/en-us/HT204084

Take care, and thanks for visiting the Apple Support Communities.

-Braden

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