changed email password for security through hotmail online now i can't send mails from my phone or ipad

Question

changed email password for security through hotmail online now i can't send mails from my phone or ipad

before you ask me if i have deleted the accounts on my devices - yes i have - repeatedly

i changed to password originally from my phone due to security but had the problem so i logged on to my mails through the website. before i did this i deleted the email acc from iPhone, iPad and mac changed the password on the site and then reapplied the account to each device - still can't send mails. argh! please help

iPhone 6, iOS 8.1.2

Posted on Feb 24, 2015 9:52 AM

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Answer 1

Demo

Level 10

166,501 points

Feb 24, 2015 10:01 AM in response to LordBingington

I Don't know what you mean by reapplied the account to each device - you added them on the device themselves or you tried syncing the settings from iTunes. In any event, you are saying that you cannot send emails, so I will assume that you can receive emails. If my assumption is correct, that sometimes indicates that the username and password are not set correctly - if at all - in the outgoing mail server settings. So you might want to check in you

Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

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Answer 2

Feb 24, 2015 10:27 AM in response to Demo

Ah! didnt realise there was an outgoing server. cool, seems to have fixed it - thanks very much

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Answer 3

Demo

Level 10

166,501 points

Feb 24, 2015 10:47 AM in response to LordBingington

You're quite welcome. I hope it is fixed as well!

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