HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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Helpful answers
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Feb 25, 2015 2:05 PM in response to JamesBHUKby joe_7399,Greetings JamesBHUK,
Welcome to the Apple Support Communities!
I understand that you are receiving a restore error while trying to restore your iPhone. In this situation, I would first suggest following the troubleshooting steps outlined in the attached article. If the issue continues after you have completed all steps, please let me know.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
Joe
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Feb 25, 2015 3:00 PM in response to joe_7399by JamesBHUK,Tried all the steps and nothing I took it to a shop today and been told it's because the ic chip is damaged :-(
