cannot install iTunes 12.1.1.x64

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cannot install iTunes 12.1.1.x64

for weeks now I have been unable to install the latest iTunes update. I decided to uninstall iTunes and reinstall. Now I am unable to install iTunes. I have tried everything suggested, uninstalled all security software (now reinstalled) and uninstalled the following program files as suggested in a response by turingtest2 which I found on the Apple Support Community. Nothing worked. I am running Vista (Windows 7) on a 6 year old PC.

Program files uninstalled on C: drive are

Bonjour

Common Files \ Apple

iPod

iTunes

During the install I receive the same error message 4 times when it reaches "validating install" - Status: updating component registration

Key not valid for use in specified state

Can someone help me here? I got to have my music and the ability to update my iPhone and iPad

Posted on Feb 24, 2015 4:41 PM

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Answer 1

braden85

Community Specialist

Feb 26, 2015 6:29 AM in response to quaxo1007

Hey quaxo1007,

I see that you may be experiencing some issues in your attempts to install iTunes on your computer. Based on the message you received, I have an article you may want to look at that can help you address this message:

"Could not open key" message when installing iTunes or Apple components for Windows - Apple Support

http://support.apple.com/en-us/HT203460

Thanks for coming to the Apple Support Communities!

Regards,

Braden

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