Q: Convert your AOL Username to an Apple ID

Have you tried signing out and then signing in again?

tt2

I have the same issue - iTunes 12.0.1 (latest version), on Mac Yosemite 10.10.2 (latest version), I sign out of iTunes and I sign in with my AOL ID and no on-screen messages to convert to an Apple ID (and if I do ever get those messages - can I convert to an Apple ID which already exists - the email suggests that a new Apple ID needs to be created?). Thanks for any help.

I would assume that the process only applies if you have used an AOL Screen Name, without a trailing @aol.com part, as your AppleID. If you happen to be an AOL user but your AppleID is something like <user>@aol.com then you shouldn't need to make any changes.

tt2

Is the Apple ID your actual AOL User Name, or is it an AOL email address? If you are using any valid email address (AOL or otherwise), then the requirement to change does not apply to you. It only applies to people who are still using their AOL User Name as their Apple ID.

Cheers,

GB

I also am having the exact same issue

it's not asking me or prompting me to convert to a new ID

please help

and yes, I have signed out and then signed in again and no luck

Again, is your Apple ID your actual AOL User Name? Or is it an AOL email account?

GB

Thanks gail

I was trying with a username@aol.co.uk which sounds like there's no change needed - but that I would have needed a change if it was just 'username' within AOL. I think the Apple email that I received and the support page would benefit from being a bit clearer on the distinction that you've called out - thanks again.

so how does it work if you have one itunes account using the aol screename and a second itunes account using the apple id of the username@aol.com?  Can I merge the two into the apple id account now the aol screename is being phased out?

In general AppleIDs cannot be merged, so my guess is that you will need to get a new address to use with the old screen name AppleID. It may become clear when you sign out and try to sign in again to initiate the conversion process.

tt2

They cannot be merged, but the result will be the same situation that you have today. They are currently two different Apple IDs, they will continue to be two different Apple IDs. The only thing that is changing is the AOL User Name Apple ID becomes an email address (unique from the aol.com email address).

Cheers,

GB