My admin account has changed to standard and it will not accept my login info that i know is correct! HELP!!

I was going through my MacBook Pro's settings today after I had updated to Yosemite a few day prior and I found out that when I went to go try and change some settings it would ask me for the admin name and password (I'm the only admin and I was on my account) and so I put the info in and it kept saying incorrect when I know it was correct. Somehow my account was changed to standard. I now cannot make any changes to my settings and I'm extremely frustrated because it doesn't make sense to how it changed. I really need to know how to fix this. I've tried everything.

Posted on Feb 25, 2015 12:22 AM

Reply
5 replies

Feb 25, 2015 9:38 AM in response to ledzeofan76

Please take these steps to restore administrator privileges to your account. This somewhat tedious procedure is only necessary if you've confirmed that no administrator account exists on the system.

If you don't already have a current backup of all your data, you must back up before taking any of the steps below. Ask if you need guidance. You won't need the backup unless something goes wrong—which is always possible.

Step 1

Start up in Recovery mode. The OS X Utilities screen will appear.

Step 2

Take this step only if you use FileVault 2. Launch Disk Utility, then select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

Step 3

Select

Utilities Terminal

from the menu bar. In the window that opens, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window opens. Select your startup volume if not already selected. Pull down the menu labeled

Select the user account

and select

System Administrator (root)

Follow the prompts to set a password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9. I suggest you write down the password. If you don't write it down and forget it, you'll have to start over from Step 1.

Select

Restart...

from the menu bar.

Step 4

This step, like Step 2, applies only if you use FileVault. Log in as usual, then select

Log Out...

from the menu bar, or press the key combination shift-command-Q. Don't restart. You'll be returned to the login screen.

Step 5

At the login screen, click Other... Enter "root" (without the quotes) in the Name field, and enter the password you set in Step 3 in the Password field. You should now be logged in as root. This is a potentially dangerous condition. Do nothing while logged in as root except as indicated below. You'll be fine as long as you don't deviate from the plan.

Open the Users & Groups preference pane. Select your usual administrator account in the list of users and check the box marked

Allow user to administer this computer

You'll be prompted to restart. Do that and log in as yourself—not as root. Your administrator status should now be restored.

Step 6 (optional, but recommended)

Follow the instructions in this support article under the heading "Disable the root user." You must authenticate in Directory Utility as "root" with the password you set in Step 3. Authenticating as another administrator won't work.

Credit for this idea to ASC member wessongroup.

Feb 25, 2015 2:53 AM in response to Leopardus

I do. But what I realized I had done was I had accidentally unchecked the box that says 'allow user to reset password using Apple ID' and 'Allow user to administer this computer'. So it changed me to a standard user and I didn't notice that. Help would be great. I'm not so good with this kind of stuff. The keychains don't really make any sense with me and I because of that I kind of created 2 other keychains and I have no idea what happened. Normally I have no problems with my my Macbook...I love it to death but the past 2 weeks it's been acting all oddly...even before i updated to Yosemite. But yes help would be GREATLY appreciated!!!!!!!!!

Feb 25, 2015 4:21 AM in response to ledzeofan76

Ledzeifan,


The first option is that you would need to have an Administrator or the Superusere to promote your normal account again to an Admin account. Thus your option would be to log in as root, using logon in the root window with the corresponding password. There you can promote your normal account to an Admin account and also reset that password in the Systems Preferences => Users & Groups pane.


You could try that

Leo

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My admin account has changed to standard and it will not accept my login info that i know is correct! HELP!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.